Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Average customer rating
4.6 out of 5
4.6
(4,065 Reviews)
Open Ratings Snapshot
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product. 
(
724 out of 878
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Customer Rating
3 out of 5
3
Sorry I traded.
on October 5, 2024
Posted by: FrJoel
Expertise:Expert
Long time galaxy watch User. I up grade every year. I miss my Galaxy 6 back. Sleep data is terrible and I miss the rotating bezel.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 5, 2024
Thanks for reaching out and expressing your candid feedback, FrJoel. All feedback we get from our customers is invaluable. We see that you reached out regarding the Galaxy Watch7. Making sure you receive the correct amount of sleep each night is easy when you use the AI sleep analysis features on the Galaxy Watch7 and Galaxy Watch Ultra. Simply wear your watch when it’s time to turn in for the night and allow it to monitor and calculate your sleep data, such as your blood oxygen and skin temperature. Your watch can also detect sleep-related breathing disorders, such as sleep apnea. Samsung Health can track your sleep through a connected Wearable, such as a Galaxy Watch. If you have a connected watch, but believe your sleep data is inaccurate or not recording, try the steps in the guide in the link provided. If this persists, please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10003901/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Poor battery life
on October 5, 2024
Posted by: Ralph
from California
Expertise:Intermediate
I bought this around two months ago thinking it would be an upgrade from my watch 5 pro. The improvements are minimal. The bezel is slightly better. The thickness is barely different. The battery is terrible. I wish I hadn't traded in my old watch and its too late to return it. I may have had better luck with the the 7pro but I didn't feel like it presented enough of a value and I hated the rpund/square shape.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 5, 2024
We appreciate you taking the time to reach out to us, Ralph. Your feedback is greatly appreciated. It looks like you reached out to share your thoughts about the Galaxy Watch7. The Watch6 helps you know how ready you are to take on the day using your personalized Energy Score with Galaxy AI. It calculates today’s physical readiness based on what you did yesterday. Once you know your score, challenge yourself to improve it a little bit every day. We hate to see that you are experiencing a shortened battery life on your watch. The first thing we recommend doing is to updates your apps and the watch itself to the latest software available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link attached for additional options to help optimize your watch's battery life. If you continue experiencing this, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch 7
on October 4, 2024
Posted by: Andrew
from Ravenna Ohio
Expertise:Intermediate
Verified Purchase:Yes
Great watch, love the sleep monitoring function...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device with only one minus
on October 4, 2024
Posted by: Chinnu
from New Haven, CT
Expertise:Intermediate
This device has been in my possession for ten days. It has proven to be quite useful and has exceeded my expectations, given its price point.
This is an exceptional device and the best watch I have ever used.
The battery life is somewhat shorter than I had anticipated.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the best
on October 4, 2024
Posted by: Lil Eb
from cincinnati Ohio
Expertise:Intermediate
Verified Purchase:Yes
this is a very good watch i really love this watch i'm glad I upgraded
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Software update help battery life
on October 3, 2024
Posted by: Ralphs
from Houston, Tx
Verified Purchase:Yes
Good simple watch battery life is better than expected after software update
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Avoid this product
on October 3, 2024
Posted by: DisgruntledWatchMan
Expertise:Expert
It's cool but I've had it for only a few days and it's dying in a couple hours. Samsung sends me 600 pages of information instead of actually trying to help. Do not recommend. I traded in my old watch so I guess this is my life now. Don't buy unless you have a battery in your arm
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 4, 2024
We appreciate your feedback. We love getting insights from our valued customers. We see that you reached out to share your thoughts on the Galaxy Watch7. The Galaxy Watch7 is equipped with a 300mAh battery. This capacity is designed to provide extended usage to enjoy all the features your watch has. If you are experiencing shortened battery life on your watch, it's important to make sure that your watch is up to date with the latest software version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link for additional options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Silver color is disappointing.
on October 3, 2024
Posted by: Gunnie
from Cedar Springs Michigan
Expertise:Intermediate
This is a nice watch. I'm disappointed in the color of the watch. Mine is silver.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 4, 2024
Thanks for getting in touch, Gunnie. We appreciate you taking the time to share your feedback on the Galaxy Watch7. Your Galaxy Watch7 is equipped with the following sensors: Accelerometer, Barometer, Bioelectrical Impedance Analysis Sensor, Electrical Heart Sensor, Gyro Sensor and more! We noticed that you reached out to share your thoughts about our silver Watch7. We value your honesty and look forward to hearing more from you. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support. -Kelvin"
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Written by a customer while visiting Samsung US
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