Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Average customer rating
4.6
(4,052 Reviews)
Rating breakdown 4,052 reviews
5 Stars
3,000
4 Stars
667
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
716 out of
870)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Posted by: TonyScan
Verified Purchase:Yes
The watch is great for what it does, but I was led to understand that I would be able to get blood pressure readings. That doesn't happen. I'm a heart and censer patient and this is important to me.
Response from Samsung USBy R&R Team, April 14, 2025
Hi TonyScan,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We understand how upsetting it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch7 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. I have included a few resources that you can review at your earliest convenience. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manual
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We understand how upsetting it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch7 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. I have included a few resources that you can review at your earliest convenience. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Raymond P
Verified Purchase:Yes
An excellent updated replacement for my galaxy watch active 2 that I had for years. Everything seems familiar and flows smoothly
Written by a customer while visiting Samsung US
Customer Rating
5
AswomeI am absolutely enchanted by the watch I rec
on April 13, 2025
Posted by: Dannirenee5
⌚️😍😀sure I am happy. ～～～～～(m--)m~>゜)ーーー(=^ェ^=)~>゜)ーーー
Written by a customer while visiting Samsung US
Posted by: Sridgdill
from Chicago, il
Expertise:Intermediate
Verified Purchase:Yes
Easy purchase, great value and works well. I would buy this again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Aloha Sridgdill,
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to improve the functionality of our product line. We're amazed to hear that you feel like you made a wise investment with the purchase of your Galaxy Watch7. We'd love to hear more if you would like to share additional feedback with us. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to improve the functionality of our product line. We're amazed to hear that you feel like you made a wise investment with the purchase of your Galaxy Watch7. We'd love to hear more if you would like to share additional feedback with us. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on April 18, 2025
Posted by: Anonymous
I bought this around Feb and I absolutely love it. Does almost everything my phone can do. The best part is or's not bulky and looks great on my wrist.
Written by a customer while visiting Samsung US
Posted by: Matt
from Denver Colorado
Expertise:Expert
Verified Purchase:Yes
Beautiful watch. Display is crisp and the green color is beautiful
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: HotRod
from Florida
Expertise:Intermediate
Verified Purchase:Yes
This Galaxy Watch is a big improvement over my previous watch. The technology is amazing and quality appears to be terrific.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Varsha
from TX
Expertise:Intermediate
Verified Purchase:Yes
Watch is good, but does hang and restart sometimes. Had to do a factory reset once within a month.
I would recommend this to a friend!
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, April 23, 2025
Hello Varsha,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US