Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Average customer rating
4.6
(4,051 Reviews)
Rating breakdown 4,051 reviews
5 Stars
3,000
4 Stars
666
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
715 out of
869)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Posted by: Karen Z
from Cleveland, OH
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love the Samsung Galaxy Watch 7 itself—it's sleek, responsive, and packed with great features. However, the band was way too big for my wrist. I actually had to add extra holes just to get it to fit properly. It would be great if Samsung offered more size options or different band styles, especially something like an elastic or stretch band for smaller wrists. The watch is fantastic overall, but the band design could use a little more flexibility (literally!).
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great product packed with features and abilities
on June 15, 2025
Posted by: Scottrow
[This review was collected as part of a promotion.] I got my S7 watch about 3 weeks ago and am beyond happy with the purchase. It's amazing & packed with features galore. I'm beyond happy with this sleek eye catching beauty of a smart watch and grateful to Samsung as it's got a feature that monitors you for sleep apnea at night which it detected that I do have and now I'm seeing the Dr for. That alone is worth the price of the watch alone but there's more! It monitors your skin temperature, can accurately give you your current BMI, monitors heart rate and detects arrhythmias, can take ECG's, counts steps, and much more. It has Galaxy A.I. built into it and seamlessly syncs with my Galaxy S25 Ultra. It's got theft protection and device locator if you lose it. I really enjoy it and consider by far my best investment for my health ever just letting me know about my blood oxygen levels dipping in my sleep alone makes it worth every penny and I haven't even mentioned everything else it does. Let's just say it's not your average "smart watch" it's more of a Galaxy a I. infused genius watch. I absolutely love this product right out of the box it's beautiful and needs no customization which you can do if you prefer but I really like the look of it it's just a next level product that stunned me with a list of statistics and numbers after 1 day of wearing it. I give it 10/10 and recommended for anyone interested in their health or next gen tach!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Square square square!!!!!
on June 16, 2025
Posted by: Elhefejefe74
[This review was collected as part of a promotion.] The round thing is just not as appealing at least to me, and the smaller size isn't also at 6,2 270! I am a bigger guy.. would love to have a watch that's doesnt look like a ladies watch on me with all the android features!! A larger square watch with a left and rightside up and down feature would be awesome left to scroll up right to scroll down replaces the bezel feature and is way more integrative! The watch bands also released woth the watch are dated..a new and improved reused, recycled tough waterproof fiberish band with leather looks gove both a professional look and functional for outdoor use. The screen brightness a must for old eyes and the speaker needs to be both sides for ample sound and surroundness. Last nut not least the larger size would provide a better capacity for a watch that promises a days wear yet actively using it dies in 11 short hours!!! With all that being said there are many options out there and samsung has to see they need to be ahead of the curve not behind it!!
Value
3
Response from Samsung USBy R&R Team, June 17, 2025
Hey Elhefejefe74,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the 44mm case size on your Galaxy Watch7 feels too small for your liking, check out the Galaxy Watch Ultra. This device offers a 47mm case size that may be better suited for you. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like to share any other feedback with us or if you would like further assistance after reviewing the resources below, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Galaxy Watches
https://www.samsung.com/us/watches/compare/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the 44mm case size on your Galaxy Watch7 feels too small for your liking, check out the Galaxy Watch Ultra. This device offers a 47mm case size that may be better suited for you. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like to share any other feedback with us or if you would like further assistance after reviewing the resources below, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Galaxy Watches
https://www.samsung.com/us/watches/compare/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
5
Watch works great
on June 18, 2025
Posted by: Britt1502
[This review was collected as part of a promotion.] The Galaxy Watch7 is fast, accurate, and perfect for tracking health and staying connected on the go. It handles heart rate, sleep, and workouts really well, and the new sensor seems even more accurate. Battery life is decent, and it charges quickly. Great for EMS shifts and active days—reliable, tough, and packed with features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Raaji
from Dallas, Texas
Expertise:Expert
Verified Purchase:Yes
Loved this watch. I bought it for my brother and he got many compliments after wearing it :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 19, 2025
Aloha Raaji,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. It's wonderful to hear how much you enjoy the design of the Galaxy Watch7! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. It's wonderful to hear how much you enjoy the design of the Galaxy Watch7! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
I feel naked without it now lol
on June 19, 2025
Posted by: Ninja117
[This review was collected as part of a promotion.] I love my watch and use it way more than I thought i would you can customize the face a million different ways I got weather heartbeat stress level step counter compass all kinds of things on my face all at one then you swipe its has soon many apps to download and play with but the walkie talkie is one of the most fun to use with any friend who also has a watch and I can't lose my phone anymore! Cus the watch can ding it for you. Also at work I use it all day to control my music from anywhere without have to carry my phone around d or actually walk over to my speaker. Im still exploring new ways to use it but that compass did help me find my way back to my rig when I was mushroom picking and got a little turned around lol
All in all very good product with too many handy functions to list and the new ai on these devices is so easy to use I never have to actually search anything anymore I can just ask ai a question and I have all my answers
All in all very good product with too many handy functions to list and the new ai on these devices is so easy to use I never have to actually search anything anymore I can just ask ai a question and I have all my answers
Value
5
Written by a customer while visiting Samsung US
Posted by: NlaakALD
from Houston
Expertise:Intermediate
Verified Purchase:Yes
I like the look the size and the features. However the battery life sucks. I upgraded to my galaxy one to this one, and it had much better battery life.
I would recommend this to a friend!
Features
5
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
A little disappointed in this device
on June 25, 2025
Posted by: Mattilathehun
[This review was collected as part of a promotion.] I recently got a brand new galaxy 7 watch and I was really excited because it was my first smartwatch. And for the first couple of days it was really cool. With galaxy AI powered wellnes insight which includes an energy score. As well as a lightweight sleek and comfortable design that looks and feels great. It also has an upgraded processor making things run smooth and fast with fewer glitches. So when it comes to drawbacks I only have a couple for one the battery life could be better you will easily find yourself charging it halfway through the day if you use it for all the things you can use it for. Also the durability could be better i only had mine for a week when the screen broke and completely ruined the look as far as I was concerned and of course it wasn't covered under the warranty but what are you gonna do unfortunately I no longer wear it because no one will fix it and i can get past the big crack in the display.
Value
2
Response from Samsung USBy R&R Team, June 25, 2025
Aloha Mattilathehun,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US