Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Average customer rating
4.6
(4,052 Reviews)
Rating breakdown 4,052 reviews
5 Stars
3,000
4 Stars
667
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
716 out of
870)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Customer Rating
5
I love this watch 7
on November 1, 2024
Posted by: Lovewatch19
[This review was collected as part of a promotion.] I have had my watch 7 for approximately 4 weeks. I love this watch. The sensors are pretty accurate. Compared it with my oximeter occasionally had a 1 point difference, usually the same measurements. I love how it monitors my sleep. The fact that I change the face is a added plus. My only dislike is that sometimes the back irritate my skin. It would be nice if it came with a thin covering for the back for people with sensitive skin.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom B
Verified Purchase:Yes
I traded up from a Galaxy Watch 4, and could not be happier. The Galaxy Watch 7 has so many great features that I seem to learn something new everyday.
Written by a customer while visiting Samsung US
Customer Rating
4
Very Useful in Day to Day functions
on November 1, 2024
Posted by: Cali123
[This review was collected as part of a promotion.] I have found this watch to be incredibly useful in my Day to Day functions, as I need reminders throughout the day to take care of bodily needs. It has been a great asset in my fitness journey when incorporated correctly. I only wish the finger tap function worked on the Spotify app as well, and that the battery would last me a bit longer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy watch series 7
on November 1, 2024
Posted by: Zoso27
[This review was collected as part of a promotion.] I miss the rotating bezel, i like the sensors for body composition, its faster than the series 4, light, but still somethings laggy, good watch overall
Value
3
Response from Samsung USBy Social Commerce, November 4, 2024
Hey Zoso27. We appreciate your outreach! It looks like you reached out to share your honest feedback about the Galaxy Watch7. The Watch7 allows you to stay ahead on your wellness journey with our most advanced health sensor on the Galaxy Watch. With 13 LEDs, the new BioActive Sensor tracks your heart rate, sleep patterns, and more with high precision. We're happy to see that you've been enjoying the sensors for body composition. We also noted your concerns regarding the lagging and would like to assist you with this. Watch screen responsiveness issues can arise from several factors. Outdated software is a key cause, highlighting the need for updates. Third-party apps may also interfere, so users should monitor their installations. The watch's physical condition is important as well. Please refer to the link attached for options to help optimize your watch's performance. If this persists, please do not hesitate to reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on November 2, 2024
Posted by: Watch7user
[This review was collected as part of a promotion.] I switched from the galaxy watch 6. The 7 is a great watch no issues. Very fast and responsive. I wear it everyday and tmit has an all day battery. Sometimes going into the next day if I forget to charge it at night. I like it a lot. Although the workout selections are strange but I guess it's okay because it has individual exercise but not broad categories so it's annoying to keep searching for the right exercise. So I've just been using other exercise. The vibration motors don't seem as good as on the watch 6 but the vibrate isn't that strong. On the active 2 the vibration motor seemed the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fit
on November 2, 2024
Posted by: Vijayakumar
[This review was collected as part of a promotion.] Fits very sturdy and looks great with two different colors threads stitched band. Display very smooth and thin compare to previous models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Small battery.
on November 2, 2024
Posted by: JDallSamsung
[This review was collected as part of a promotion.] Fourth Samsung watch, worst battery. Hopeful that new model has improved.
Value
3
Response from Samsung USBy Social Commerce, November 2, 2024
Thanks for sharing your feedback on the Galaxy Watch7. There are several reasons why your Galaxy Watch might be experiencing battery drain or reduced battery life. Some apps can consume more battery power than others. If your watch is paired with a Samsung phone, you can use the Samsung Members app to perform a diagnostic check on your watch's battery. If it passes the test, the battery is in good condition. Additionally, certain apps may have bugs that cause excessive battery usage, so it's important to keep all your apps updated to ensure optimal performance. Be sure to check out the link attached for additional options to help optimize your watch's battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jordan P
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Love this watch! If your debating whether or not to upgrade, now is the time!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US