Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Average customer rating
4.6
(4,052 Reviews)
Rating breakdown 4,052 reviews
5 Stars
3,000
4 Stars
667
3 Stars
203
2 Stars
87
1 Star
95
82%of customers recommend this product.
(
716 out of
870)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Posted by: Johnz
from Fairhope, AL
Expertise:Expert
Verified Purchase:Yes
Nice upgrade, but battery life not the best. Seems like I need to keep the watch in battery saver mode for it to last more than a day and a half. Other than that, I like the larger size and the display is great. Also, the additional apps are a plus. Seamless Bluetooth connection to my Galaxy Z Fold 6.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Band size
on September 21, 2024
Posted by: Daisy
Band that came with it is too big. Should have band options. Cant use watch until I find and buy a band that fits
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Mandy M
from Springfield, MO
Expertise:Expert
Verified Purchase:Yes
The watch 7 is the best version of the galaxy watch. The speed in the response is very quick, all the features you want in a watch are included. The big memory allows for my music library to be downloaded. All of my watch bands from previous versions still work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MMMP
from Argentina
Verified Purchase:Yes
Nothing compare with the new samsung Watch 7, i love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steven
from NJ
Expertise:Intermediate
Verified Purchase:Yes
I like the watch, but the battery life is worse than my watch5
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Hi Steven! Thank you for contacting us. We noticed that you reached out to share your feedback on the Galaxy Watch7. The Galaxy Watch7 features our most advanced health sensor, which tracks your heart rate, sleep patterns, and more with high precision. Additionally, the new 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. It also optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. We see that you may be experiencing shortened battery life on your watch. The first thing we recommend is to make sure your watch is up to date with the latest software update available. Also, make sure to update the apps on your watch as well. We've added a link attached for additional options to help optimize your watch's battery life. If this continues, please reach out to us at Samsung Support so that we can further assist you.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Frank
Verified Purchase:Yes
Great watch better than all others can not compare to the 2 3 4 5 6
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: TrillWill0290
Expertise:Intermediate
Verified Purchase:Yes
I traded in a Galaxy Watch 5. This is definitely an upgrade and I'm happy with the purchase. I definitely recommend getting the 44mm watch over 40 unless you just don't like large bezels. Definitely worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Los Angeles, California. USA
Verified Purchase:Yes
I wanted this watch to be on when I look at the time and also monitor my heart rate every 30 minutes.
The charger that was sent with my watch doesn't work. I always have to borrow my wife's charger to charge it.
I hope Samsung sends me a replacement.
The charger that was sent with my watch doesn't work. I always have to borrow my wife's charger to charge it.
I hope Samsung sends me a replacement.
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate the outreach, John. We aim to provide our customers with the best experience available. We see that you reached out regarding the Galaxy Watch7. We hate to see your watch charger has not been functioning correctly. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Reach out to us at Samsung Support so that we can gather some additional information and further assist you with this. We look forward to hearing back from you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US