Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Customer Rating
4
Great watch overall
on July 7, 2025
Posted by: RadTech
[This review was collected as part of a promotion.] Many great features and applications. The screen is very durable and resistant to scratches. The display is vibrant and the software very responsive. I wish there were more apps for the watch and battery life was better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Longtime fan switching to Garmin
on July 6, 2025
Posted by: Sad Longtime Fan
Expertise:Expert
It pains me to write a poor review, as I've owned Samsung phones, watches, and tablets for over a decade at this point. I almost went one star, but I do like the screen, processor speed, and phone integration of this device, as I have my previous Samsung watches (going back to the Gear series).
Unfortunately, the battery life and warranty service have been so poor, the things I like are almost irrelevant. I noticed after less than a year of ownership that the batter could not even get me through a full day (charged to 100% in the morning). Forget doing any kind of sleep tracking, I couldn't even get through a normal day with a fairly normal workout and walking. This was obviously an unacceptable status. After jumping all the hoops Samsung requires, I was able to send it in for warranty repair. I got it back 2 weeks later, but can't tell you if the battery got any better, because when it came back, suddenly the HR sensor didn't work. Cue all the at home hoops again, and back to Samsung for warranty repair. I've now been without a functioning watch for almost two months, and it is still at the factory.
Based on this experience, I will probably switch to a Garmin. Even if the repair folks are eventually able to fix it, I don't know that I will trust it again. For what these things cost, they should work as designed for more than a year. And being without your device for over a month is unacceptable "service."
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, July 7, 2025
Howdy Sad,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
A casual styled appearance with top shelf performa
on July 6, 2025
Posted by: Booman
[This review was collected as part of a promotion.] Everyday use easier to control n manage. Casual and flashy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features with one exception
on July 6, 2025
Posted by: Kwally
[This review was collected as part of a promotion.] Everything about this watch is great except for the apparent hang up with getting blood pressure monitoring approved for use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Fit!
on July 6, 2025
Posted by: Kittykat56308
[This review was collected as part of a promotion.] My Galaxy Watch7 fits ME!
First, it fits! Having small wrists, I was worried it would look or feel bulky and the band wouldn't be comfortable. I was pleasantly surprised with the lightweight feel, the size of the face and the overall look.
Second, the availability of apps to assist me with the what's and where's of my day is amazing! Multiple jobs mean multiple schedules and having the ability to change my watch for my different roles is fantastic!
All of this, with the always adapting Galaxy AI, make this watch a PERFECT FIT!
First, it fits! Having small wrists, I was worried it would look or feel bulky and the band wouldn't be comfortable. I was pleasantly surprised with the lightweight feel, the size of the face and the overall look.
Second, the availability of apps to assist me with the what's and where's of my day is amazing! Multiple jobs mean multiple schedules and having the ability to change my watch for my different roles is fantastic!
All of this, with the always adapting Galaxy AI, make this watch a PERFECT FIT!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product
on July 6, 2025
Posted by: Ravi5mn
[This review was collected as part of a promotion.] Good product but nice to have more battery and user friendly. Experiencing blue tooth connectivity with Bose Should have more durable for all Samsung products. Samsung always have good designs but battery or quality won't stay after one and half year. If you fixed this always love to have Samsung products. Than you!
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hello there Ravi5mn,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch
on July 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love this watch. I love that it tracks my sleep and let's me know if I need to rest more. It helps with tracking workouts too. I really love that I can text back right from my watch without having to pickup my phone. I haven't yet used the Galaxy AI feature but it is also available on the watch7!
Value
5
Written by a customer while visiting Samsung US
Posted by: Danielle
Verified Purchase:Yes
I love my watch just don't like Samsung the company. They did not honor there email which states I would be given a discount due to an error on their part so I'll never make another purchase from them.
I would recommend this to a friend!
Written by a customer while visiting Samsung US