Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Average customer rating
3.4
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
50
4 Stars
22
3 Stars
16
2 Stars
13
1 Star
30
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Customer Rating
3
Good
on June 23, 2024
Posted by: Yorch23
👍 good but it was not comfortable for my ears...
Response from jbl.comBy Customer Support, June 23, 2024
Thanks for your feedback. Our JBL Tune Flex earbuds come with different sizes of ear tips to help you find the most comfortable fit and better sound quality. You can try mixing and matching them until you find the perfect fit. If you need more help with your JBL Tune Flex, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
on July 11, 2024
Posted by: Bozers tune flex
from Montana
I absolutely love these ear buds! Great sound and fit. They give you plenty of size options for the silicone fittings.
Written by a customer while visiting jbl.com
Customer Rating
3
Not reliable
on July 12, 2024
Posted by: The owner of two pairs
I'm on my second set of these in a year. The right earphone has stopped working on both sets. With a fully charged case, it'll report 10% or 20%. I have cleaned out the connections both in the case and on the earphones themselves. When working properly they sound pretty good.
Response from jbl.comBy Customer Support, July 13, 2024
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune Flex. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service
Written by a customer while visiting jbl.com
Customer Rating
5
on July 25, 2024
Posted by: Bobby16757
The sound quality is amazing use them basically for every single thing that I have to do
Written by a customer while visiting jbl.com
Customer Rating
5
Ear buds
on July 25, 2024
Posted by: Rob ham
I like the flex is better than the endurance set I purchased a few years ago. The flex connected easier than the endurance. But if you’re an active person. The endurance is less likely to fall out of your ears. They both have there ups and downs. The flex connects easier and faster.
Written by a customer while visiting jbl.com
Customer Rating
5
Great fit great sound great price
on July 26, 2024
Posted by: Greg227
Love these. They fit like the Apple ear pods. They come with other size ear pieces but I prefer the ones on it. Good sound. Good range.
Written by a customer while visiting jbl.com
Customer Rating
4
Buy em! there worth it!
on July 30, 2024
Posted by: Brink777
from Kansas City, MO
I bought these a few months back I have them in almost every day at work. pros; battery life, sound quality, comfort, ease of use, ambient aware and noise canceling is awesome phone calls come threw great I haven't had to use the find my head phone feature but iv tested it and works great to! I usually only have 1 in but occasionally am able to have both in. Now onto the cons I really only have 2 complaints. With only one headphone in I am unable to control it to be noise canceling or not so if I'm around loud noises the headphone will detect and amplify it into my ear even louder and lastly the wind, walking outside with a breeze the headphone will pick it up and distort the speaker again as it try's to be ambient aware as with the loud noise issue. would love for that to not be an issue but overall I love the headphones this is my second set of JBL headphones ill be back for more after I kill this pair. :)
Written by a customer while visiting jbl.com
Customer Rating
1
Good purchase gone bad.
on September 13, 2024
Posted by: JMike
I loved the sound when l initially received the buds. However, after about a week, the right bud stopped working and will not charge or connect.
Response from jbl.comBy Customer Support, September 13, 2024
We're here to help with your JBL Tune Flex TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
Written by a customer while visiting jbl.com