Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Average customer rating
3.4
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
50
4 Stars
22
3 Stars
16
2 Stars
13
1 Star
30
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Customer Rating
5
Solid performer, deep base, strong mids and highs
on January 14, 2024
Posted by: svonavja
from Cleveland, Ohio
[This review was collected as part of a promotion.] If you are looking for an outstanding performance to price ratio these will not disappoint, they provide comfort for long use as well as very good noise cancelling performance. They have a well balanced sound that can carry low bass very well without being over powering, the mids and highs are able to shine through creating a pleasure listening experience. The app is very user friendly and the equalizer is very good at dialing them in, able to adjust controls in app which is a very nice option. I definitely recommend these and will be enjoying them for a long time.
Pros:
Light weight
Solid battery life
Usb-c
Balanced sound
Price
Solid app
Easy to grab
Clear calls
Light weight
Solid battery life
Usb-c
Balanced sound
Price
Solid app
Easy to grab
Clear calls
Cons:
No wireless charging
No proximity sensor to pause music when removed
Charging contacts are low in case which can be hard to clean
Seal in ear can be difficult sometimes, will need to test all seals again
No wireless charging
No proximity sensor to pause music when removed
Charging contacts are low in case which can be hard to clean
Seal in ear can be difficult sometimes, will need to test all seals again
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Decent Earphones
on January 15, 2024
Posted by: Noamgot1234
from Florida
[This review was collected as part of a promotion.] Sound good. Price was right. They feel ok on the ears. Bass sounds are average but it's a nice earbuds if you are using it to studyor just go for a jog. Only 4 stars because i don’t like the ergonomics of the case - it’s a bit bulky. Also, the tap controls on the headsets themselves I’m not really fond of. Overall small complaints.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Solid little earbuds with a better fit than most
on January 17, 2024
Posted by: mrkstel
from Seattle, WA
[This review was collected as part of a promotion.] For the price, these are pretty solid little earbuds with decent sound. The multiple sized tips ensure a good fit for most ears. I like to listen to music and podcasts while running. Normally other buds normally will shake loose, these stayed secure with minimal adjustments. The sound while listening to music is really good in the mids and highs, but the base became a little distorted at times. The ANC was pretty average. The app is a nice touch and makes and adjusting the equalizer pairing easy. However I wish there were a few more preset equalizer options - perhaps that will come in a future update. The battery life is outstanding as I was able to get nearly 8 hours of use between charges. Overall, I was impressed by these little earbuds.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Pretty Nice
on January 22, 2024
Posted by: GrizzyWizard
Good sound quality and battery seems to last a good long while. But they hurt my ears because they are a little too big for me. I did put on ear tips from another pair of earbuds I have and it helps. Otherwise, I like them a lot.
Written by a customer while visiting jbl.com
Customer Rating
1
Some of the worst ear buds ever purchased
on February 5, 2024
Posted by: Nmac
Owned two sets of these now and both have stopped charging randomly sometime both won’t charge sometimes one won’t charge. Nothing better than getting to the gym to find out your headphones are dead. Don’t waste your money buy AirPods or even skull candies over this trash
Response from jbl.comBy Customer Support, February 5, 2024
Thanks for your feedback. We're here to help with your JBL Tune Flex. You may try cleaning the charging terminals on the earbuds using a swab dipped in a rubbing alcohol, as foreign matter on the metal charging contacts may affect the charging process of it. If these steps didn't work, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Recoman !
on February 5, 2024
Posted by: Alexandruuu83
Best bass ever! For every day..to relax..............
Written by a customer while visiting jbl.com
Customer Rating
5
Great features, perfect fit
on February 5, 2024
Posted by: Akoakoako
These are exactly the kinds of earbuds I've been looking for -- comfortable fit and doesn't move around when I laugh, smile, or run (an issue with other earbuds I've tried). After wearing them a little while, I swapped the silicon for the small size, which is perfect for my ears. The app is handy, too, for custom sound profiles.
Written by a customer while visiting jbl.com
Customer Rating
5
All around great quality!
on February 10, 2024
Posted by: Ben1999
I love the headset! Highly recommend JBL to anyone looking for a good headset!
Written by a customer while visiting jbl.com