Customer reviews from bestbuy-ca
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
3.1 out of 5
3.1
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
5
53%of customers recommend this product. 
(
8 out of 15
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
3 out of 5
3
Review
on June 11, 2023
Posted by: Steve
from London Ontario
Had around 3 pairs break during warranty. Always have one of the sides stop working properly. Not recommended for the money they cost.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Poor quality product for the price
on August 12, 2023
Posted by: Greg
from Sylvan Lake AB
Bought these as an upgrade from my Jaber elite 2 and was extremely disappointed. The Samsung product cost twice as much as the Jaber and does not have the same level of noise cancelation as it's cheaper counterpart. Wish I could return these, but best buy won't take them back since they have been opened...what a waste of money. Also when using the Samsung product, any time I touch my ear accidentally it will pause playback. I do not recommend these at all.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Amazed with these earbuds
on December 1, 2023
Posted by: ken
from Hamilton
These are just wonderful. I upgraded from my Gen2 airpods and was shocked and amazed how much better these sound. The base is crisp and not overwhelming, the clarity and sharpness of the music is amazing. They fit great in ear, are comfortable and don't fall out. have noise cancelling too. I use these with my galaxy S22 Ultra and am super pleased with them. Great product.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Garbage
on December 2, 2023
Posted by: Junk
from BC
Junk. Worst product Ive ever purchased. Constantly losing connection such that only one ear bud works. Sometimes just loses connection all together. Dont waste your money.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
I liked them ................. BUT
on January 12, 2024
Posted by: Dinis
from Surrey
I liked them but had to return them to the store
they sounded great, connected instantly and seamlessly to my Samsung phone
but within an hour of having them in my ears i would start to get itchy ears
the next day the itch would get worse, i would get a discharge from my ears and scaly skin from the ear canal this would continue for up to 5 days.
the only thing that helped with the itch was over the counter dandruff shampoo
i must be allergic to the silicone tips or the plastic i never checked with a dr.
after 3 weeks of trial and on and off using them i finally just had to break down and took them back.
i gave them 2 stars because i was happy with the comfortable fit, sound quality and the seamless integration with my phone
for the 1 hour i was able to use them each time.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Miss my Galaxy Buds +
on May 25, 2024
Posted by: Mat
from Saskatchewan
Bought these to replace my lost Galaxy Buds +. I got to say besides the active Noi's canceling theae are a huge step down. They are bulky, uncomfortable, and has constant connectivity issues. The rubber coat makes them feel cheap as well. All in all I'm pretty disappointed with my purchase, the active noise cancelling is the saving grace here.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Best Buy is the place to buy from
on July 3, 2024
Posted by: WishFul Trout
from Oshawa, Ontario
Shipment was very, very fast. Condition of box was excellent. Very impressed with the quality of the buds2 sent to me. Looked brand new when I opened them up. After charging them over night, they worked better than advertised. Outperforming past Sony earbuds. If you buy products online, make sure you buy from Best Buy first. I placed an order for open box Sony LS linkbuds from the US and still waiting for them to shipped.
I will definitely be coming back to Best Buy Online to buy more of my electronics.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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