Would be a five star if the directions were more up front about matter hookup! Put a note in the setup card, something to alert us before the 15 minutes runs out.
Great, but limited presets, hard to program custom effects.
on December 1, 2024
Posted by: Jonathan Wade
Verified Purchase:Yes
Love the light, but having issues finding a way to do anything custom. I can set 3 custom colors for it, but can't get any of the movement effects to them. Hopefully I can figure this out. The 1 Christmas scene they have doesn't match up to my lights at all and looks bad. Back to the drawing board.
The install process was very easy, and linking them to the app was too. But I can't keep the lights set to the color I selected. After a day or so, they switch back to a light blue color even though I have one set to red and the other to green in the app. I've been trying to work with Govee's support team, but their replies are VERY slow
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support