Customer Reviews for Govee - 4-Pack Smart Outdoor Spotlight, RGBWIC 16M Colors, IP67 Waterproof, Works with Alexa/Google/Matter - Multi
Customer Rating
5
Perfect Lights for our Big Tree
on September 3, 2024
Posted by: Anonymous
from Phoenix, Arizona, United States
I have a very large tree that covers alot of ground and can be hard to illuminate. These were perfect additions to level up the festivities in the yard!
Let me start by saying I have 18 Govee products and recommend them to everyone. However I've come across the first item that has Just failed after 5 weeks. Govee warrantied them no problem but here is my attempt to "waterproof" their outside spot lights even further. I've read multiple reviews of people having them fail for the same reasons. Hopefully Govee addresses the issue and comes out with a new version.
I really wanted these to be great, and they were for about a month or two. Unfortunately, they stopped working after the first rain they were exposed to. Despite the casing being fully screwed on, all 4 lights had water/condensation get in and short each light 1 by 1. The floodlights don't seem to have this same defect, but I liked the way these cast the light more than the floodlights.
Response from govee.comBy Govee, September 3, 2024
Dear valued customer,
Thank you for taking the time to provide your feedback on our Govee Outdoor Spot Lights. We apologize for any inconvenience you experienced with our product after the rain. Our team is constantly working to improve the quality and durability of our products, and we will certainly take your feedback into consideration for future updates. In the meantime, please reach out to our customer service team for assistance with a replacement or refund. We appreciate your support and hope to have the opportunity to provide you with a satisfactory experience in the future.