Customer reviews from Samsung US
Samsung - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(3,656 Reviews)
Open Ratings Snapshot
Rating breakdown 3,656 reviews
5 Stars
2,926
4 Stars
564
3 Stars
118
2 Stars
26
1 Star
22
85%of customers recommend this product. 
(
72 out of 85
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
love the phone, its new and I love how snappy itis
on December 6, 2025
Posted by: claxly1
[This review was collected as part of a promotion.] I use my Samsung s25 every day for a mix of gaming, work, and staying connected. The display makes movies and shows look sharp, and the speakers give solid sound for a phone. Games run smoothly with no lag, and the battery life easily lasts through a full day. For work and school tasks, the multitasking features and quick performance make switching between apps simple. Overall, it handles everything I need entertainment, productivity, and daily use without slowing down, but in some social media the cameras look kinda crappy, still very solid tho. upgraded from my s21 and I LOVE the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best
on December 7, 2025
Posted by: Robbyz
[This review was collected as part of a promotion.] This is one of the best phones I have ever had and I would definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Snaller
on December 19, 2025
Posted by: Mark
from Beaumont California
Expertise:Beginner
Verified Purchase:Yes
Smaller then, I thought it would be.I forgot to look at the dimensions, but it works wonderful
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, faster, fastest!
on January 29, 2026
Posted by: Michael W
Verified Purchase:Yes
Love the size, weight, battery life, and app transfer process.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 30, 2026
Michael W, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are loving the inital setup and usage of your device. We have provided a link to the full manual to help you with all of the enhanced capabilities of your device. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Splendid features
on March 1, 2026
Posted by: CrashoutRae
It's processor and interface have really satisfied me
Response from Samsung USBy R&R Team, March 2, 2026
Hey there CrashoutRae, we appreciate you sharing your experience of your Samsung Galaxy S25. We are so happy to hear how satisfied you have been with the enhanced speed and software of yournew device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Qualiy software and hardware product
on March 5, 2026
Posted by: Dru1012
Verified Purchase:Yes
Great product and easily manage in smart things app
Response from Samsung USBy R&R Team, March 5, 2026
Hi there Dru1012, thank you for sharing your feedback on your Samsung Galaxy S25. We are thrilled to hear how pleased you are with the usage and capabilities of your device. We have provided links to resources to help you maximize your experience and discover features like Galaxy AI, align the settings to your usage preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeded expectations.
on March 11, 2026
Posted by: DhaConceitedOne
[This review was collected as part of a promotion.] At first I was very skeptical about getting the new samsung galaxy s25. Of course, after a quick TikTok research and seeing all the views
I still was a little skeptical but after I saw all the videos where you can customize your entire phone I was completely sould. I am officially a samsung girly for life. I'm looking to invest in a galaxy watch and the galaxy tab.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I upgraded my Samsung
on March 11, 2026
Posted by: Hip2hop
[This review was collected as part of a promotion.] I upgraded to S25 from the S21+5 g it was truly a blessing my photos are much clearer plus using the new AI features my photos look so much better,a picture of my Great Gand father seems to come alive, the new calling features are truly remarkable my family can hear me much clearer, I hope and pray to trade up to an S26 mabe even the Ultra ,can't wait to try that one,Thanks Samsung for your hard work,I hope you continue this work. Thanks from Jim
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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