Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This is the ultimate in phones
on February 5, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I started with apple so many years ago and never could really use them. I like to write things down my wife became tired of all my little notes and told me about the note function on my iPhone 10 well I didnt like it there is something calming about a pen and traditional handwriting. And along came the S21 Ultra then the 22ultra now the 24 Ultra I actually took the time to see what this phone could do and you mix the best of Samsung with the little iPhone things like stickers and pop it into a tougher then old boot leather package that is the S24 Ultra. I'm a customer for life. I don't do this stuff but I wanted to say thanks to someone so thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great to just holding it
on February 5, 2024
Posted by: Saigonese
[This review was collected as part of a promotion.] Shiny and sleek design, i like this so much. Especially the canera is so much better than my previous model S22+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on February 5, 2024
Posted by: Mitrom
[This review was collected as part of a promotion.] Excellent phone, very good camera, excellent screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magical Cameras
on February 5, 2024
Posted by: Nicholas
[This review was collected as part of a promotion.] The new Samsung Galaxy S24 Ultra is an absolute joy to use. It doesn't hiccup or stutter and breezes past every application. The new AI on the phone is amazing especially for photos to make the perfect machine to post photos to social media. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone out, period!
on February 5, 2024
Posted by: KeithJam
[This review was collected as part of a promotion.] This phone is awesome, I use my phone all day while at work and the S24U has no issues keeping up. The battery life is amazing also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI feature is amazing.
on February 5, 2024
Posted by: YunHC86
[This review was collected as part of a promotion.] For streaming, gaming, social networking, and work related matters
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on February 5, 2024
Posted by: Mayi22
[This review was collected as part of a promotion.] I love all the features on this phone. The camera is great. I use my.phone for everything as I use it for work mainly. I rather use my phone than my laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Promised the moon.
on February 5, 2024
Posted by: Henryswww
[This review was collected as part of a promotion.] I try to use this for everything. Handles most tasks ok, but when display is set to be bright enough, battery drains quickly. Constantly bothers me in the middle of tasks asking to update.
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Greetings Henryswww,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S24 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps that you use regularly to stay in your device's memory after you exit them. Also, apps that you use rarely are killed as soon as you exit them so that they don’t run in the background and waste your battery life or use your Wi-Fi or mobile data. Pretty amazing, right? Your battery is literally learning from your usage patterns and adjusting itself accordingly over time. I have included a few links below that contain articles for your review that will help address how to get the most of your Galaxy battery. Please take a moment to look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." If you have any questions or if you would like further assistance after reviewing the provided resources, please do not hesitate to reach out to Samsung Support at your leisure. We'll be more than happy to assist you further. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S24 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps that you use regularly to stay in your device's memory after you exit them. Also, apps that you use rarely are killed as soon as you exit them so that they don’t run in the background and waste your battery life or use your Wi-Fi or mobile data. Pretty amazing, right? Your battery is literally learning from your usage patterns and adjusting itself accordingly over time. I have included a few links below that contain articles for your review that will help address how to get the most of your Galaxy battery. Please take a moment to look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." If you have any questions or if you would like further assistance after reviewing the provided resources, please do not hesitate to reach out to Samsung Support at your leisure. We'll be more than happy to assist you further. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US