Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy!! Is Out of This World
on February 13, 2024
Posted by: Sonjac
[This review was collected as part of a promotion.] I am a more mature woman, almost 70..Galaxy was my first phone and so far my last phone..They have always been so reliable. One of their major , "Pat on the back " accomplishments for me would have to be the ease of use, especially at this stage of this wonderful phenomenon we call "Life".
I don't know what I would do without my sense of security, a teacher and a pseudo type friend, at my age rarely does anyone visit..
Thank you Gaaxy..
Wouldn't trade you for the world..
I don't know what I would do without my sense of security, a teacher and a pseudo type friend, at my age rarely does anyone visit..
Thank you Gaaxy..
Wouldn't trade you for the world..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display isn't right
on February 13, 2024
Posted by: ToryLand
[This review was collected as part of a promotion.] The display is very dull, not like my s22 ultra. Will this ever be fixed?
Value
3
Response from Samsung USBy Social Commerce, February 14, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PRODUCT HAS GREAT FEATURES
on February 14, 2024
Posted by: Ganesha
[This review was collected as part of a promotion.] I USE THIS DEVICE FOR WORK
I USE THIS DEVICE FOR WORK
I USE THIS DEVICE FOR WORK
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Endurance galore
on February 14, 2024
Posted by: Cryptid
[This review was collected as part of a promotion.] Seriously impressive how much better the battery life is. I upgraded from the s22 ultra and I feel like this battery easily last 3 times as long. The phone feels very snappy and doesn't ever hiccup. I'm excited to see how they can even do even better than this phone, because this is peak performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 14, 2024
Posted by: Jaycorolla
[This review was collected as part of a promotion.] I love how thus phone works and all it's new added features plus now having the pen back into its case. Bringing a flagship model to the upper tier level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
In-app game crashes Dragon Ball Legends
on February 14, 2024
Posted by: weaknewb
[This review was collected as part of a promotion.] So far everything has been Flawless solid and fast and reliable the only thing that's not working well is just Google Play Store games specifically Dragon Ball Legends keeps crashing that's not to say it's your guys's fault necessarily but I'm just hoping for a patch really really soon the phone is great thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE SAMSUNG!
on February 14, 2024
Posted by: MurseC
[This review was collected as part of a promotion.] They have done it again. Amazing phone. Amazing design combined with the new AI, it can't be beat!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on February 14, 2024
Posted by: Redwan
from New York
Expertise:Expert
I bought this phone 2 weeks. Works great. It's better than any Samsung phone I owned before.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, February 14, 2024
Hiya Redwan,
Thanks for taking the time out of your day to share your thoughts with us about your experience with your brand-new Samsung Galaxy S24 Ultra. We love to hear that you have been having such an amazing experience so far with your device. If you have not already had the opportunity to check out our YouTube channel, feel free to take a look at that when you have the chance. We currently offer 20 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your new device. With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. Note Assist allows you can easily summarize, translate, and organize exactly how you want your notes to be. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Plus, customizing your Galaxy S24 Ultra will be that much more fun, too! Let us know if you have any questions for us by reaching out to Samsung Support. Otherwise, have fun exploring all of the features of your new Galaxy S24 Ultra! Thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the time out of your day to share your thoughts with us about your experience with your brand-new Samsung Galaxy S24 Ultra. We love to hear that you have been having such an amazing experience so far with your device. If you have not already had the opportunity to check out our YouTube channel, feel free to take a look at that when you have the chance. We currently offer 20 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your new device. With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. Note Assist allows you can easily summarize, translate, and organize exactly how you want your notes to be. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Plus, customizing your Galaxy S24 Ultra will be that much more fun, too! Let us know if you have any questions for us by reaching out to Samsung Support. Otherwise, have fun exploring all of the features of your new Galaxy S24 Ultra! Thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US