Customer reviews from harmanaudio.com
JBL - Refurbished Excellent - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Average customer rating
4.3 out of 5
4.3
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
5
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Customer Rating
5 out of 5
5
Love them
on December 2, 2023
Posted by: Cindymac
Bought a month ago , love the sound, great mic for the phone, excellent bass
Written by a customer while visiting harmanaudio.com
Customer Rating
5 out of 5
5
Love the settings!
on January 27, 2024
Posted by: GtoKaren
Love these ear buds. They sound great and the multiple size ear components allow for right size for my ears. The fact that you can adjust ambient noise levels is great, and the extra bass setting is just how I like to hear music. Overall, I’m very happy with these buds. The app is easy to use for these settings as well.
Written by a customer while visiting harmanaudio.com
Customer Rating
5 out of 5
5
Good earbuds
on February 7, 2024
Posted by: Lkimmen
from Altoona Pa
They sound great, charge lasts too. 5 stars from me
Written by a customer while visiting harmanaudio.com
Customer Rating
5 out of 5
5
Love the Google assistant feature
on July 26, 2024
Posted by: Barr
from MI
Bought these a couple weeks ago and they're so awesome
Written by a customer while visiting harmanaudio.com
Customer Rating
2 out of 5
2
Meh
on August 3, 2024
Posted by: Bjmaack
Great sound but awful fit. I have yet to use a JBL earbud product that fits properly, even with changing the tips etc.
Written by a customer while visiting harmanaudio.com
Customer Rating
5 out of 5
5
Great sound , hang nicely over and against the ear
on August 5, 2024
Posted by: Ear sense
We both have the sound sense wireless earbuds that rest against the ear , the sound quality is excellent, smooth sound quality and a balanced musical listening with the right amount of bass .
Overall we would recommend these ear buds that hang over the ears .
Written by a customer while visiting harmanaudio.com
Customer Rating
3 out of 5
3
Controls too sensitive, no physical volume control
on June 23, 2025
Posted by: MrTKK
from Wake Forest, NC
The sound is good, however, the Controls are just too sensitive. When listening to music, I'm changing the ANC and/or pausing the music.
Also, wish there was the option for volume controls in the buds (they do not have physical volume controls).
Response from harmanaudio.comBy Customer SupportJune 23, 2025
Hi Tony, thanks for your feedback. You can use our JBL Headphones app to customize the touch controls on your JBL Tune Buds, as they are supported by the app. You have the option to disable the touch controls or set them to adjust the volume. If you need further assistance, please contact us directly.
Written by a customer while visiting harmanaudio.com