Customer Reviews for AOSU - C9C-4H SolarCam 2K Outdoor PTZ 4-Cam Kit - 170 Wide-Angle, AI, Night Vision, 2-Way Audio, 128GB Storage - White
Customer Rating
5
on April 19, 2025
Posted by: Anonymous
I work with a lot of vendors, and this team stands out. They communicate well, their products perform reliably, and when I had an issue with a camera, they promptly offered a free replacement. Great service overall.
Have been very impressed with the ease of use and simplicity of the app. Cameras charge fast and never worry about having to charge them. I had an issue with one of my cameras but support was quick to respond and resolved the issue quickly. Would definitely recommend.
Got these due to the fact they are priced well and they are solar. Having solar already these were a no brainer for efficiency and value. Hopefully in a future firmware update when it's doing cross tracking it turns the next camera that the object is moving toward to it. Right now it will only swivel when it sees the motion so it the next camera doesn't detect it won't track.
I was needing cameras for outdoors and solar power was the only option. Setup was very easy and I've had these cameras for about 8 months. When one of the cameras would no longer fully charge, the support folks (Lynette) quickly responded to my issue with some fixes and also offered to send an extension solar panel to see if that will fix the issue. I feel confident that even if the extension solar panel doesn't fix problem, they will either fix camera or replace. I would highly recommend these cameras along with the great support team from AOSU.
I had issues with camera battery not staying charged. I spoke with Lynette and ayan they was very helpful dealt with the issue very quickly. They are very professional, would definitely purchase products from them again. I couldn't more happy about the way situation was handled