Customer reviews from Acer America Corporation
Acer - USB-C Dock D501 | 2x HDMI, 2x DP, USB-C, 6x USB 3.1, Ethernet | Works with Chromebook | USB-A/C Required
Average customer rating
3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
0
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Acer - USB-C Dock D501 | 2x HDMI, 2x DP, USB-C, 6x USB 3.1, Ethernet | Works with Chromebook | USB-A/C Required
Customer Rating
5
No more messing with plugging in peripherals!
on January 18, 2025
Posted by: Cade M
from Montana
Verified Purchase:Yes
This dock fits in perfectly with my professional set up. With the multiple HDMI, DVI, USB-C and USB-A connections, I was able to plug in all of my peripheral devices with ease. I hope there is a higher watt offering in the near future so I can rely on it to charge my device, but it is still working flawlessly. I turned on USB wake in my BIOS so that my computer can go to sleep (as it should) and then wake when I press my keyboard or mouse. When I need to take my laptop with me, I simply unplug the USB-C connection from the dock to my laptop and take my laptop charging cable. This also reduces the amount of times I am plugging in my monitors, headset, speakers, keyboard, mouse, etc which greatly reduces wear on the onboard connections with the laptop. Great work Acer!
I would recommend this to a friend!
Written by a customer while visiting Acer America Corporation
Posted by: Cyman528
from Midwest
Verified Purchase:Yes
It was not what I expected. I cannot operate the laptop closed. I cannot operate two displays. I can do all of this and more with the docking station for my laptop from work. This cost me a third of the cost of my laptop yet I could have accomplished the same thing with a few outlet adapters.
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer Support, April 14, 2022
Dear Cyman528,
Thank you for taking the time to leave a review regarding the purchase of your Acer USB dock. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Thank you for taking the time to leave a review regarding the purchase of your Acer USB dock. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
2
Functional
on December 21, 2025
Posted by: Becs
Small/light form and layout of connection ports is good, it ultimately does the job. However, this does not provide power to laptop connected, so laptop has to be plugged and unplugged from both power and dock if moving around. If laptop is left connected with the dock it almost never resumes docked connections automatically if more than a couple hours have gone by, so requires either disconnecting/reconnecting or powering off/on the dock pretty much every day, convenient power button on the front.
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer America, December 22, 2025
Hi Becs,
The Acer D501 dock provides up to 60W power, but it won't charge high-drain laptops or if your laptop needs more than 60W, if you're using a low-quality USB-C cable, if the laptop's USB-C port isn't PD-enabled, or if the dock's charger isn't plugged in/sufficient, requiring you to use your laptop's original charger alongside the dock for full power, as noted in various discussions and product details. We hope that otherwise the device continues to work for you and if you need help with this dock, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. We appreciate you taking the time to write this review.
Regards,
Acer America
The Acer D501 dock provides up to 60W power, but it won't charge high-drain laptops or if your laptop needs more than 60W, if you're using a low-quality USB-C cable, if the laptop's USB-C port isn't PD-enabled, or if the dock's charger isn't plugged in/sufficient, requiring you to use your laptop's original charger alongside the dock for full power, as noted in various discussions and product details. We hope that otherwise the device continues to work for you and if you need help with this dock, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. We appreciate you taking the time to write this review.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation