Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black
Average customer rating
3
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
4
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
5
43%of customers recommend this product.
(
6 out of
14)
Customer Reviews for Beats - Refurbished Excellent - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black
Customer Rating
1
Good, until you ear the entire ocean in your ear.
on December 22, 2024
Posted by: Atocks
from Ontario
For roughly the third time, I've been subjected to having to give away the primary feature of this product (Noise cancellation) because a stupid bug in the noise cancellation software. I've had to give in my headphones 3 times and I'm still getting the issue of static in either the left or right ear. Good product until this happens. The issue I'm talking about is not niche either, it's very common and known by apple/beats who do nothing about it. After this bug, it turns from a 260 Dollar noise cancelling headphone to a 50 dollar headphone playing the ocean in your ear.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Breaks every 1-2 Years
on March 3, 2025
Posted by: Todd
from Kingston
This has been my fourth pair of beats headphones now. Every 1-2 years my headphones stop working on one ear, almost like apple might have planned obsolescence in their products again. I’m switching to Sony headphones this time.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Broke After 1.5 Years
on October 30, 2025
Posted by: Daisy
from Winnipeg
Worked great at the start, I had high hopes these headphones would last a while due to the price point and positive reviews. Now 1.5 years after usung them there's loud, popping, crackly sttaic continuously coming out of one of the speakers. Since the manufacturers warrenty is only 1 year I either have to pay to get it fixed myself or buy a new pair ://
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Sound
on November 28, 2025
Posted by: M
from Peterborough
I find Beats and Bose are only set up for Bluetooth with quality sound but when you use the aux cord it’s very low and less quality sound.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Good Sound but terrible build quality
on January 3, 2026
Posted by: Darren
from Oakville, Ontario
the sound quality is nice, a bit worse than sony xm5, but the build quality is utter crap. In just under two years, the headphone has not broken once but twice when the plastic snaped off. Not through falls or slips mind you, just one day suddenly when I put it on it snapped right off. The paint on the top also scrapped off after a year or so, and you can see the jagged little edges where it's off.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Beats Studio pro
on June 11, 2026
Posted by: Nathan
from Mascouche
The sounds is good, the quality is good, durability is good. I got mine two years ago and now if a wear the headphones more than 30 minutes it’s crazy how it hurt. Those are comfortable for a little bit of time that’s true they are awesome when they are brand new not gonna lie, but now All the time I think my hear will explose it hurt bad not that comfortable tho. It feels like my ears gonna bleed
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca