Customer reviews from Samsung US
Samsung - Standing Cover Case for Galaxy Z Fold2 5G | Color: - Black
Average customer rating
2.3
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
4
1 Star
3
29%of customers recommend this product.
(
2 out of
7)
Customer Reviews for Samsung - Standing Cover Case for Galaxy Z Fold2 5G | Color: - Black
Customer Rating
2
Plastic Kickstand
on September 1, 2021
Posted by: Daniel
from Miami, FL
hi, where can i buy or request a plastic kickstand replacement for this? mine broke.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Half a case, flimsy, expensive
on March 18, 2021
Posted by: HR Puf nstuf
from Atlanta, GA
flimsy, expensive, kickstand has popped off 5 times in the two days i've had this phone. will probably break into soon, and i'll take it back.
not nearly enough room allowed to say all i want to say. half a case protects half a phone. two thousand dollar phone, and a piece of trash for a case.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, March 19, 2021
Hello HR Puf nstuf, thank you for bringing this to our attention. We understand how frustrating this must be. We would definitely like to look into this issue further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143093733
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143093733
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Kickstand barely holds the weight of the device.
on December 7, 2020
Posted by: Ch31
from Atlanta, GA
purchased this direct through samsung and was quite excited to get a backplate for the fold 2.
a week after owning this the kickstand broke during normal usage, the hinge broke while watching video when i received a call which made the phone vibrate and knocked the phone over.
disappointed with samsung quality control lately. my fold 2 vibrated off my nightstand the second day i had it which resulted in two nice dents on the edge of my front screen. would not recommend.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 8, 2020
Hello Ch31, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Flimsy Kickstand
on December 3, 2020
Posted by: PhastEnough4U
horrible design, does not support phone. too easy for it to topple over. kickstand is very flimsy and phone is not stable when its being used.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 4, 2020
Hello PhastEnough4U, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth it.
on November 29, 2020
Posted by: Diesl
from Oakland, CA
the case does a great job of covering the back of the phone but that means nothing because every time i even touch my phone while using the stand, it immediately falls over and i'm extremely worried its going to crack the front screen.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, November 30, 2020
Hello Diesl, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect fit, very thin
on November 19, 2020
Posted by: Samsung Fan
i had the samsung leather cover until i recieved this one, makes this bulky phone much slimmer with the aramid case.
the kickstand is the real reason i got this cover.
love it so far, only wish the kickstand felt a little sturdier and that it had several position options.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not a full case, flimsy stand
on November 12, 2020
Posted by: thegotee
beware... this only covers one side of the phone. the stand is extremely flimsy and doesn't quite prop up the phone. the quality is good which is why i gave it two stars instead of one. it's very thin which is better than most covers.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 29, 2020
Hello thegotee, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Actually good case
on November 7, 2020
Posted by: TomLee
i actually really like this case, the folding stand works well when used, and case is thinner than the samsung leather one. looks great and would recommend this one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US