Customer reviews from jbl.com
JBL - Vibe Beam True Wireless Headphones - Blue
Average customer rating
3.5
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
41
4 Stars
20
3 Stars
19
2 Stars
8
1 Star
19
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for JBL - Vibe Beam True Wireless Headphones - Blue
Customer Rating
4
I love these earphones
on February 6, 2023
Posted by: The bone
from Weschester NY
[This review was collected as part of a promotion.] These earphones were better than I expected. There were things that I loved about them and small things that I think could use work. I'll go over the fit, the aesthetic, and the sound quality.
I'm impressed by how perfectly they fit in my ears. The earphones are very comfortable, and they don't fall out . I tried them out at the gym today and put them to the test with jump roping. They didn't even budge. It was a great surprise because I find my other earphones fly out the first chance they get. A+ for the fit.
They also have a real premium look while I have them on which I appreciate. Nothing too flashy just a gloss finish that might get finger prints on it from time to time. I also like how the case looks for the earphones. It looks and feels premium. The earphones are a bit hard to take out BUT, I figured that this was for a good reason. When I drop the case, the earphones don't explode out like many of my other wireless in-ears. I'll give it a solid B+ for aesthetic and functionality.
They also have a real premium look while I have them on which I appreciate. Nothing too flashy just a gloss finish that might get finger prints on it from time to time. I also like how the case looks for the earphones. It looks and feels premium. The earphones are a bit hard to take out BUT, I figured that this was for a good reason. When I drop the case, the earphones don't explode out like many of my other wireless in-ears. I'll give it a solid B+ for aesthetic and functionality.
The sound quality is top notch. The music comes through clean with dynamic highs and lows. I prefer a little more bass in my mix, so I appreciate that I can change the EQ via the JBL headphones app. They're not sound proof, but the headphones fit so well that they might as well be. I like that the earphones have ambient aware. I just don't like that every time that there's a loud sound the ambient aware clips out and it goes away for about 6 seconds. Other than that it's solid. I'll give the audio quality a solid A.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Dope earbuds
on February 20, 2023
Posted by: Genae31
from Tucson,AZ
[This review was collected as part of a promotion.] This headphones are pretty dope! They have great sound. The buds feel great to the ear not too big or small. I used them when working out or my small mini runs. My only dislike is that i had to downloaded an app just to allow them to fully function.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Overall the JBL Vibe Beams are fantastic ear buds!
on February 22, 2023
Posted by: Wallacabayka
from Kalamazoo, MI
[This review was collected as part of a promotion.] So far, I have really enjoyed these ear buds! I use them mostly for music while I'm relaxing or gaming at home. They fit comfortably in my ears and stay put. I really appreciate the convenience of turning the volume up or down with a simple tap on the left ear bud, or pausing/muting with a quick tap on the right bud. Music sounds great with deep bass and clear highs. The quality during phone calls is good but could be better.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on May 30, 2023
Posted by: For work
Pretty satisfied with the sound quality and features for the price. If you don't have good sound quality and think that the sound is leaking, You might want to increase the size of the plunger
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound! Too bulky
on February 21, 2024
Posted by: JINKIES
I bought these a few months back. I love the sound the only downside about these headphones is that they don't stay in my ear AT ALL! I have swapped out the little rubber piece and still no luck. I sweat a lot while working out. Even while running they fall out. I have cleaned out my ears prior to using and still no change. Hope this helps
By Customer Support, February 22, 2024
We appreciate your feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
2
To quiet
on May 4, 2024
Posted by: Olivia69
from Arizona
They worked well and were pretty comfortable in the beginning bit for some reason the left earbud just kept getting quieter and now it's barley even audible I don't know why it's like that but it's just really annoying.
Response from jbl.comBy Customer Support, Customer Support, May 5, 2024
Thanks for the feedback. In order for your JBL Vibe Beam to give you the best audio response, you must create a tight seal within your ear canal. Please try to angle the ear tip slightly downward to make it easier to insert into your ear canal then gently twist the earbud to fit it securely into the shape of your ear. You may also check the balance control on your source device by going to the "Accessibility" settings on your music player app, commonly found in the playback or EQ settings, and the balance control on the JBL Headphone App. Next, this is the most common reason for no sound/lack of sound issues. A simple cleaning will almost always fix this problem. Please click on the link below for detailed online instructions. Lastly, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If the issue remains, please contact our customer support.
Cleaning instruction: https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html
Cleaning instruction: https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible Sound Quality
on September 12, 2024
Posted by: Anonymous
from Jersey City, NJ
If you actually care about sound quality do not buy these. Sounds like every song has a high pass filter on it. Shambolic.
Response from jbl.comBy Customer Support, September 13, 2024
We appreciate your feedback. We understand that our JBL Vibe Beam did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. Our JBL Vibe Beam comes with the JBL Headphones App which allows you to adjust the equalizer settings to improve bass and treble outputs. Another issue could be the audio source you're using might have its own built-in equalization or processing that is affecting the sound. Try playing the same music from a different source to see if the issue persists.
Written by a customer while visiting jbl.com
Customer Rating
1
Garbage features.
on April 20, 2025
Posted by: Sure
Worst headphones I’ve used. I got them for free so no biggie, but I’ve had 10 dollar headphones that are better. Sound isn’t bad. Controls are what’s horrible. They randomly will pause music cause it moved in your ear. The touch sensitive control thought it was touched. Same on the other side. Music turned up to full blast on its own. Threw away right after this.
Response from jbl.comBy Customer Support, April 22, 2025
We appreciate you taking the time to share your feedback with us. We understand your concerns and we're always looking for ways to improve. We appreciate your honesty about the sound quality being acceptable, but recognize that reliable controls are crucial. Your JBL Vibe Beam includes three sizes of ear tips, allowing you to choose the best fit to optimize touch control, comfort and sound. Should you need further assistance, We're here to help. Please contact us.
Written by a customer while visiting jbl.com