Customer Reviews for Z GRILLS - Flame Expert 572 sq. in. Pellet Grill and Smoker with Direct Flame Searing - Bronze
Customer Rating
1
After the second use my grill caught on fire and the paint chipped
on February 9, 2023
Posted by: innay
from United States
I started my grill as usual and I sited until it was ready for the beef jerky. It was on the lowest setting when I put my beef jerky on and two min later I looked out the window and my whole grill and jerky was in flames smoking with all the cloud smoke. I instantly turned off and that’s when the paint started chipping off. May I mention that this was only my second time using it and it looks completely destroyed. I’m very disappointed in the quality, I really had high hopes for it
I have been having a gard ti.e getting the grill up to temperature and then holding it. The temperature gage is 50 degrees off which is part of the issue. I need to call customer care to get that issue resolved.