Customer reviews from Defend
Defend by Tactacam Cellular Security Camera 2-Pack - Graphite
Average customer rating
4.1
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
12
4 Stars
6
3 Stars
5
2 Stars
1
1 Star
1
Customer Reviews for Defend by Tactacam Cellular Security Camera 2-Pack - Graphite
Customer Rating
3
Great during the Day!!!
on October 29, 2025
Posted by: Larry J.
These cameras are Great during the day light hours but does not seem to have the clarity at night that the reveal cameras that I also used.
Written by a customer while visiting Defend
Customer Rating
2
Difficult
on October 29, 2025
Posted by: Michael D.
You definitely want to set up the cameras before you get out to the woods. My phone would not scan the QR code on the device. I had to leave because it was the weekend and the company is closed. The following day I had to call and they had to activate the cameras manually after I sent them pictures of the QR codes very, disappointing. So I had to wait 5 weeks before I can put the cameras up because it's a 5-hour ride each way. I am hop they work when I put them up this weekend.
Response from DefendBy Christy Schulthess, November 7, 2025
Michael,
I'm glad we were able to get your cameras activated but I wanted to apologize for the inconvenience. I see you got both cameras online and set up, so I'm confident it'll be smooth sailing from here!
If there's anything we can help with, don't hesitate to get in touch.
I'm glad we were able to get your cameras activated but I wanted to apologize for the inconvenience. I see you got both cameras online and set up, so I'm confident it'll be smooth sailing from here!
If there's anything we can help with, don't hesitate to get in touch.
Written by a customer while visiting Defend
Customer Rating
1
Not impressed
on October 29, 2025
Posted by: Dean K.
So far I am not impressed with this camera, and I love the reveal cameras! We have tried different settings to try and capture people coming and going. It is not consistent to say the least. When parked in the middle of the trigger line it will miss vehicles. When coming and going I would say we are at 25% capture and 75% missed photos. Dont know what else to do at this point, have not set up the second one yet. contemplating sending them back.
Written by a customer while visiting Defend
Customer Rating
3
50/50
on October 29, 2025
Posted by: Bob T.
One appears to work as it should; the other will only take a single picture (sometimes) no matter what setting you have it on.
Written by a customer while visiting Defend
Customer Rating
5
Equipment is good.
on October 29, 2025
Posted by: Brian D.
Equipment is good. Prices on the yearly service is higher than ideal competitors of similar value and then there’s a lot of add ons that should just come with the yearly subscription.
Written by a customer while visiting Defend
Customer Rating
5
Good camera
on October 29, 2025
Posted by: Russ g.
Works very good. Takes good photos. Biggest complaint is the latches on the battery compartment. You need to carry a screwdriver around to open the latch when you change out the batteries. Not a good design
Written by a customer while visiting Defend
Customer Rating
5
Great unit
on October 29, 2025
Posted by: Eric B.
Cameras are very impressive picture. Used as security bu have been getting great wildlife pictures also.
Written by a customer while visiting Defend
Customer Rating
3
Battery Disappointed
on October 29, 2025
Posted by: Craig M.
I have had the cameras for two months and already one of the cameras has leakage in the battery compartment and has ruined the battery holders.
Response from DefendBy Christy Schulthess, October 29, 2025
Hello Craig! We're sorry to hear about your leaking battery tray! We'd love to send you a Defend rechargeable battery at no cost. Please look out for an email from us to confirm some details.
Thanks!
Thanks!
Written by a customer while visiting Defend