I bought the defend camera to put on our lot on Beaver Island, MI. We are 1500 miles away. The camera quit working and we are too far away to find out what is wrong. Can’t get to the camera until next summer :u1F974::u1F974:
Response from DefendBy Christy Schulthess, October 31, 2025
Hello Shantel, we're really sorry to hear your camera died and you're not able to get out to it until next summer. Checking your account, it looks like the batteries died and either the solar panel isn't receiving enough sunlight or became disconnected. When you're able to get back out to Michigan, please give us a shout and we'll make sure you're prepared to get it going for the long run!
Two issues: 1. Unreasonable to have to pay for live feeds, especially considering other security camera services don't charge extra for live feeds 2. Live feeds are too expensive.
I’ve been through the settings a dozen times, and it’s just slow. Sometimes a car comes all the way down the driveway and it never goes off even with sensitivity on high. My Tactacams work better.