Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
328
4 Stars
45
3 Stars
13
2 Stars
23
1 Star
42
76%of customers recommend this product.
(
225 out of
297)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Posted by: Lorrie R
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was really easy to pack everything I needed. The wheels roll easily and the luggage is lightweight, easy to maneuver. A great bag.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kev
from KY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] These cases are great. I ended up buying two. Very smooth rollers, and tons of storage inside.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cindy
from Chicago, Illinois
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The great thing about this luggage is the amout of space it has. I usually over pack on a trup, and wnd up putting items in my husbands luggage. Not anymore, I was also able to fit all my shoes and toiletries. Not to mention how stylish the suitcase is it juat glides with the wheels, in any direction i pull it. Looking forward to future purchases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Hartford, WI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this bag. Nice and lightweight! Also wheels held up too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Alison Shore
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light! Seems lighter than my old soft side. Looks sleek.
Written by a customer while visiting samsonite.com
Posted by: Scott
from Chicago, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We're really enjoying our Samsonite Freeform Large Spinner suitcase - it's lightweight, but strong and has several compartments. It's very easy to pull and navigate through airports.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: John Levario
Gender:Male
Verified Purchase:Yes
Your service sucks! Had to call several times, and all were clueless!
Response from samsonite.comBy Samsonite US Care Team, May 26, 2025
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting samsonite.com
Posted by: CB
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a study and easy to maneuver suitcase. My only complaint is that the dial numbers are too small and difficult to use.
Written by a customer while visiting samsonite.com