Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
328
4 Stars
45
3 Stars
13
2 Stars
23
1 Star
42
76%of customers recommend this product.
(
225 out of
297)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Customer Rating
3
Nice size, but not confident it will last.
on September 19, 2024
Posted by: AKden
from Denver, Colorado
Verified Purchase:Yes
We took our first (domestic) flight using this large spinner bag and it had it's plusses and minuses. I like the lightweight nature and nice glide of the wheels when on smooth surfaces, such as the airport. There was ample room for one person's articles for a week-long trip. The expander option was nice and allowed for a few extra shirts and trousers. As mentioned previously, it glides nice on smooth surfaces, but once you take it outside on the sidewalk it does not navigate bumps easily. Additionally, the pop-up plastic handle twists and bends as you push the bag, and I was very worried the handle was going to snap off. This is the main reason I am giving this bag a 3/5 star rating. I cannot see this lasting more than a few trips, and I am not confident taking this to Europe and navigating short bouts on old city sidewalks and streets. I would prefer to sacrifice a little weight savings and have a metal handle opposed to this plastic one. Ultimately, would recommend this product? No.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 20, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Chewbacca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent quality. Handsome design and very functional for traveling.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Andy traveler
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased for an oversees trip to India. Found suit case light and easy to move around compared to my old pull behinds. Plenty of room and held up well with all the transfers.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: LuckyJohn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light, strong convenient lock, strong expandable section material, near and great rolling wheels.
Written by a customer while visiting samsonite.com
Posted by: Sheila Bruton
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been searching for the right traveling suitcase, and please, with the item that I found Samsonite suitcase is 🔥🔥🔥🔥🔥Love It..
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Great purchase!
on September 23, 2024
Posted by: Neha1007
from Atlanta
[This review was collected as part of a promotion.] Extremely spacious from the inside. Sturdy exterior. Smooth movement
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: ACM90
from St Louis Metro East
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great amount of storage internally with the divider between sides. The exterior does scuff easily, as to be expected with checked baggage. I do with the sliding handle extended further though to allow "stacking" of additional bags.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Meesh202
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Suitcase is very sturdy and spacious. It is easy to handle and manuever while provide a sleek stlye.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com