Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5
(399 Reviews)
Rating breakdown 399 reviews
5 Stars
309
4 Stars
37
3 Stars
18
2 Stars
13
1 Star
22
83%of customers recommend this product.
(
234 out of
283)
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Posted by: Tim M
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for a week of travel. And you can add 2-3” with the extra zipper in the middle. We used the medium spinner for a week of travel in Europe. The size was perfect, especially when taking trains where luggage carriers are tight. And it wheels easily!
Written by a customer while visiting samsonite.com
Posted by: Glorious
from Colorado
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this suitcase! I have the carry on size too. These are hands down the lightest and nicest suitcases and for a great price too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jheadrick
from Georgia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We own several pieces of this and love it very durable and stylish.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Not great
on December 26, 2025
Posted by: jen521
from Ohio
Gender:Female
I bought this in 2023 and have used it 3-4 times...its already really scratched up.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 29, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Alexandra OM
from VA
Gender:Female
Verified Purchase:Yes
The product looks good, feels good and works good. Epic
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JML
from USA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The luggage is easy to carry and spacious enough. It flew with me to multiple connections in different countries and didn’t had any major problems. But one thing I noticed is that it easily get scratched so you might want to buy a cover. Also, I bought the large and medium, you can fit the medium inside the large luggage for storage. Overall I’m happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Deborah
from Houston, tx
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this suitcase after an airline damaged another and I am very happy with it. It’s very pretty, sturdy, and fits quite a bit.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com