Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
307
4 Stars
36
3 Stars
18
2 Stars
13
1 Star
21
83%of customers recommend this product.
(
231 out of
279)
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Posted by: Ro
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven't used the luggage yet but will be using it in 2 weeks for a trip to Nashville. I love that it is lightweight and can't wait touse it.
Written by a customer while visiting samsonite.com
Posted by: JVD
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] No regrets on this purchase! Love the configuration on the inside and the lock feature on the outside. I am a small woman, so I appreciate the lightweight feel. I purchased this after reading several reviews. Don't waste your money on the new luggage that are twice as much just for more color choices.
Written by a customer while visiting samsonite.com
Posted by: DMcDVM
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] A purchased this bag ahead of a week-long trip to France. Plenty of room, held up well and rolls well. Even across the cobblestones of Reims.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: OldFloridaChuck
Verified Purchase:Yes
[This review was collected as part of a promotion.] FABULOUS! An amazing value for the money. We have purchased non-Samsonite luggage in the past but always return to Samsonite.
Written by a customer while visiting samsonite.com
Posted by: JW
Verified Purchase:Yes
[This review was collected as part of a promotion.] The medium size is perfect for an extended trip. It is very light and appears to be well-made.The rollers on the suitcase are amazingly smooth.
Written by a customer while visiting samsonite.com
Posted by: Lucy
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality perfect size like the color and very organizable for clothing
Written by a customer while visiting samsonite.com
Posted by: S Buck
from Boston, MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight and sturdy with pockets to help keep things organized. Expanding zipper a great bonus.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Disappointed in exterior durability
on October 3, 2025
Posted by: Meredith
I like the luggage, but I expected the exterior to hold up better. After only one use traveling via airplane there are numerous scuffs and abrasions. I was hoping it would like nice for a longer period of time. I find this unfortunate.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 3, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com