Customer reviews from samsonite.com
Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Average customer rating
4.5
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
306
4 Stars
36
3 Stars
17
2 Stars
13
1 Star
20
83%of customers recommend this product.
(
230 out of
276)
Customer Reviews for Samsonite - Freeform 24" Hardside Spinner Luggage 78256-1596 - Navy
Posted by: DMcDVM
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] A purchased this bag ahead of a week-long trip to France. Plenty of room, held up well and rolls well. Even across the cobblestones of Reims.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: OldFloridaChuck
Verified Purchase:Yes
[This review was collected as part of a promotion.] FABULOUS! An amazing value for the money. We have purchased non-Samsonite luggage in the past but always return to Samsonite.
Written by a customer while visiting samsonite.com
Posted by: JW
Verified Purchase:Yes
[This review was collected as part of a promotion.] The medium size is perfect for an extended trip. It is very light and appears to be well-made.The rollers on the suitcase are amazingly smooth.
Written by a customer while visiting samsonite.com
Posted by: Lucy
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality perfect size like the color and very organizable for clothing
Written by a customer while visiting samsonite.com
Posted by: S Buck
from Boston, MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight and sturdy with pockets to help keep things organized. Expanding zipper a great bonus.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Disappointed in exterior durability
on October 3, 2025
Posted by: Meredith
I like the luggage, but I expected the exterior to hold up better. After only one use traveling via airplane there are numerous scuffs and abrasions. I was hoping it would like nice for a longer period of time. I find this unfortunate.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 3, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: vtrieu
from Rochester Hills, MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved the spinning wheels and the spacious interior. The shell is very durable. The blue navy color just fits my style and personality. Overall, great buy!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Grace
from central Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am pleased with this purchase. Very easy to handle and many great features!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com