Customer Reviews for Kucht - 36 in. 5.2 cu. ft. Natural Gas Range with Sealed Burners and Convection Oven in Stainless Steel - Stainless Steel
Customer Rating
3
Slightly disappointed
on January 30, 2023
Posted by: Cdeaste1
from Lynch Station, Virginia
I had my range installed this morning by my propane company. They were having a bit of a time knowing how to switch it from gas to propane. The small book didn't have any information on this at all. They figured it out eventually. I called kucht and customer service talked with the installer and they had it figured out. I also asked customer service how I take the door off because I'm getting my free door this coming week. Taking off the door wasn't in the book either. But with all that being said I think Kucht should have a manual that has much more details like for instance how do you clean the grates and what size bulb goes inside the oven. Those are not in the book either. I do like the look of the stove and the oven racks roll out which is a nice feature. I can't give a review on the performance of the stove because I just put it in today and I hope I don't have any problems with it.
Bought this 6 months ago but it was just installed a little over a month ago. So far so good, am having some issues and trying to deal with customer service on those.
Purchase 2/20/22, Oven stop working TO night, need HELP ASP,
I would recommend this to a friend!
Response from kucht.comBy Jessica, KUCHT Customer Service, January 25, 2023
Hi! We are sorry to hear that. Please, contact our Support team by phone at 866-685-8248, or leave a support ticket at Support Ticket and Warranty Claim – KUCHT CARE. Our team will be happy to assist you. Regards!
Written by a customer while visiting kucht.com
Customer Rating
5
Great stove
on January 24, 2023
Posted by: Greg Mell
from Montrose
Looks good words good in our new home ! Would definitely recommend!