I have been using this range for a little over a year now. I cook every day. I have been very happy with it up until last night. For some reason the oven won’t start. However, it is under warranty.
After researching multiple 36” ranges from the top brands down to the common ones, we looked everywhere and visited stores to feel quality etc. we landed on the Kutch based on reviews because no one had a model. It was beautiful and everything we had hope for. I was doing a Reno during Christmas and I went to use my oven, and it made small explosion in my oven. This continued to happen, which was scary considering it opened my heavy door and almost caught my face and hair on fire. We shut it off, until we could reach a tech.After the oven almost blew up my house 2xs during Christmas, my husband was able to get a hold of a knowledgeable tech the following day. With some more assisted help over the next couple of days, the tech finally was able to locate the issue. In the factory assembly, they installed the igniter upside down, which meant the whole oven had to fill with gas before it would ignite, creating an explosion. My husband asked, where is the QC? The tech said they are too busy. Safety should NEVER be sacrificed. How many more exist with this issue?? My husband fixed it, and it works perfectly, and I love it but am still a little scared of the oven given the incident.
The burners work well and allow for easy cooking but one of the racks in my oven appear to be missing a piece that allows it to slide on the track and pull out. Also broil function does not appear to stay on continuously
No, I would not recommend this to a friend.
Response from kucht.comBy KUCHT Professional, December 31, 2023
Thank you for letting us know! Your feedback means a lot to us. Please, contact our Customer Service at 866-685-8248. They will help you out! Regards!
This gas range heats up water and liquids very quickly. Unless you are using a very large pot, you will need to use the smaller rear burners to keep things simmering, as opposed to boiling. It would be nice if there was a ring notification when the oven warms to the selected temperature. Also, a timer would be convenient.