Customer reviews from bestbuy-ca
Kucht - 36 in. 5.2 cu. ft. Propane Gas Range with Sealed Burners and Convection Oven in White - White
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
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1 Star
1
0%of customers recommend this product.
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Customer Reviews for Kucht - 36 in. 5.2 cu. ft. Propane Gas Range with Sealed Burners and Convection Oven in White - White
Customer Rating
1
Beautiful range but ongoing issues.
on March 23, 2024
Posted by: inthesticks
from St-Eugene
This is a beautiful range. The stove burners function perfectly. However, I am still unable to use my oven as I have had ongoing issues since installation in December 2023. (It is now March 2024). After a call to tech after not being able to resolve a soot issue in the oven--my btrand new oven is completely black inside (I had the installers come back as I assumed it was an install issue) I was told my oven was apparently shipped with the wrong burner. After waiting months for the new burner to arrive, I rescheduled a call with a tech only to find out even if I was able to swap out the burner I would need to have the installers come back a third time. I am fed up that it seems to be my responsibility to sort out an issue that was created by a product that was assembled incorrectly. And don't even get me started on the issues with my Kucht dishwasher.
No, I would not recommend this to a friend.
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