Customer reviews from samsonite.com
Samsonite - Freeform 24" Spinner - Sage green
Average customer rating
4.3
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
186
4 Stars
29
3 Stars
18
2 Stars
11
1 Star
22
75%of customers recommend this product.
(
128 out of
171)
Customer Reviews for Samsonite - Freeform 24" Spinner - Sage green
Customer Rating
3
Not great
on December 26, 2025
Posted by: jen521
from Ohio
Gender:Female
I bought this in 2023 and have used it 3-4 times...its already really scratched up.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 29, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
3
Good with a caveat.
on April 24, 2026
Posted by: db17
from Atlanta
Gender:Male
[This review was collected as part of a promotion.] Used it for two trips so far. It packs easily, and moves smoothly. My biggest complaint, though, is that it’s difficult to open and put on a luggage rack. It wants to slip off a standard luggage rack, and since contents are shared with two sides, one side always has to be lifted up. I suppose this is standard for a hard-side case, but it’s not easy to deal with.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, April 25, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com