Customer reviews from lenovo.com
Lenovo - 27" 4K UHD 3840x2160 IPS Monitor 62CBRAR6US - Black
Average customer rating
4.4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
2
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for Lenovo - 27" 4K UHD 3840x2160 IPS Monitor 62CBRAR6US - Black
Posted by: Luis Mendes
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] First, the contras, that may not be relevant for you.
- If the KVM is important to you, look somewhere else. The KVM of this monitor is quirky when it works. Most times it doesn't work. It is uncapable of waking up a PC that was sleeping, so you need to wake up the PC, then switch to it.
- Controls are outdated. Modern monitors come with a joystick to operate the OSD, but this still uses the row of buttons.
- PC software only works in Windows 10, not Windows 11.
- Black is not very dark.
- In hopes to improve the KVM, I searched for a firmware update. There's no tool available, meaning that Lenovo does not plan to update its firmware. This may change in the future.
Now the pros:
- Excellent color! Delta E smaller than 0.5, which is great. Means that the color presented on the screen is very close to the color sent by the PC.
- Impressive color space. 100% sRGB and more than 95% AdobeRGB and DCI-P3.
- Very good number of ports. I removed a number of cables, KVM and USB hubs when I installed this monitor.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Maggard Sales
from Pound, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent monitor, easy to set up and the color is great!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
4K monitor with wonderful color and connectivity
on March 21, 2024
Posted by: Ken_X
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this monitor to be used side by side with my Dell Ultrasharp FHD one. The 4K resolution is so much better for viewing text at work, not to mention getting the best out of 4K videos/movies. Out of box, the color is so much more vibrant and accurate compared to my older monitor. That motived me to go through my photo collection again and I got better memory about the trips I went for taking those photos. My measurements with a Spyder Pro indicate 100% coverage for Adobe RGB color gamut, matching the specifications. The thunderbolt connection also works great with my laptop, and I can actually use the one-cable solution without worry about balancing bandwidths for video and data signals. I really believe that Thunderbolt or USB C 4 IS required for a 4K monitor which is also used as hub.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: P27u20
Verified Purchase:Yes
Please fix the issue with miltiple P27u-20 reporting the same "EDID UUID" and empty SerialNumber.
This causes problems in MacOS which uses this information to correctly identify (and distinguish) multiple display monitors connected via thunderbolt.
This causes problems in MacOS which uses this information to correctly identify (and distinguish) multiple display monitors connected via thunderbolt.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 12, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: HermanD
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is great monitor for general business use. With the thunderbolt connectivity it opens up several additional ports and may even take the place of a docking station depending on how many ports are needed.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Drewbert
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with this monitor so far. I needed a new setup at home for a new job and had been using Lenovo at my previous workplace for several years with no issues so I decided to replicate my prior setup. The size is great for working, visuals are plenty large and crisp. I paired this with the T34w-30 (I don’t have enough room for two ultrawides) and the height of the actual monitors match perfectly.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: McGaheySS
from Cary, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first monitor was defective right out of the box. 2/3rds of the screen was black with irregular lines. Contacted Lenovo immediately, sent me a replacement without question. Received the new one and it worked fantastic. Boxed the defective one up and sent it back. Love the monitor.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jerome1234
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this monitor for work. I was hoping the built-in speakers would allow me to get rid of my external desktop speakers for a cleaner desk. Unfortunately, the sound is very weak and tinny. I could not stand it and plugged my desktop speakers back on. I was not expecting dolby atmos.. jut decent enough sound depth given the monitor size and bottom bezel.
Other than that, the display is great, the connectors are great, it does everything it says on the box - only the speakers are disappointing, which is not a deal breaker for me when I buy a monitor.
Other than that, the display is great, the connectors are great, it does everything it says on the box - only the speakers are disappointing, which is not a deal breaker for me when I buy a monitor.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com