Customer reviews from bestbuy-ca
Dreame - GoVac 500 Robot Vacuum and Mop, 19KPa Suction, 167F Water Self Clean, All-in-1 Station, Tangle-Free, Auto Refill - White
Average customer rating
5 out of 5
5
(11 Reviews)
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
11
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
11 out of 11
)
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Customer Reviews for Dreame - GoVac 500 Robot Vacuum and Mop, 19KPa Suction, 167F Water Self Clean, All-in-1 Station, Tangle-Free, Auto Refill - White
Customer Rating
5 out of 5
5
A robot that truly meets my needs
on December 9, 2025
Posted by: Whirsle
from Surrey
I spent a long time comparing all kinds of robot vacuums on the market—price, features, and suction power—and in the end I chose this one. I’m really glad I did. It meets all my expectations for a robot vacuum: powerful, easy to use, and easy to clean.
The obstacle avoidance is really impressive. It knows the difference between hard floors and different types of carpets and adjusts automatically. Things like power strips and plant pots on the floor are no problem at all—it just goes around them. I watched it closely at the beginning, but after about 10 minutes I completely stopped worrying.
The cleaning is also really good. The 19,000Pa suction is seriously strong, and the dual spinning mop pads actually clean better than I do by hand, at least according to my family.
It’s also super low-maintenance. Once everything is set up, all I really do is add water and dump the dirty water. It vacuums, mops, and even cleans its own mop pads. I just open the app, choose the area, and press start.
It also supports multi-floor maps, which is really convenient. I can just switch between upstairs and downstairs in the app without having to remap every time.
Overall, I’m really happy with it and would definitely recommend it. Totally worth it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Don't buy it too late
on December 14, 2025
Posted by: Amelia K
from toronto
a Game Changer in home cleaning!
overall, I m really happy with it performed. it is a high quality product with a premium design. it deals with long hair very well, it flies under my bed and couch, but edge mopping make it cleaned. and I was surprised how quiet it is, I can easily watch tv while it does the cleaning. the apps has a very good tracking information and so many options on the order of the cleaning and area of the cleanings as well. at the end, the self dry and clean free up my hand. I love this product!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great little helper for parents!
on November 20, 2025
Posted by: May
from Toronto
This Dreame GoVac 500 has been so helpful for our home. It cleans while I’m busy with the kids, which makes life a lot easier. I love that it empties and cleans itself, so I don’t have to keep checking on it. Plus, the white design looks really nice and matches our space. It’s just a great little helper for busy parents. I was given this product to try for free, and I’m happy I did.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
A smart sweeping robot
on December 5, 2025
Posted by: Ning
from Burnaby, BC
I have been using this sweeping robot for a week. I set it up right after I received it. It took a while to learn the floor map, but after that this robot works perfectly. It knows where to go and I barely need to “save” it. The mop function is a bonus since I don’t have much carpet area. Mop works better on the wood surface. I like this smart sweeping robot.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Convenient and Very Effective Robot Mop
on December 8, 2025
Posted by: Ellie
from Laval
I really like this robot vacuum and mop. The mopping pressure makes the floors come out very clean, and the pads can wash, dry, and sanitize themselves automatically. The app is powerful and easy to use, and the mapping is very accurate. Overall, very satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
ImpressedVacuum
on December 8, 2025
Posted by: CC
from Richmond
I compared multiple versions of vacuum-and-mop robots, and my top priorities were powerful suction, full self-cleaning, and automatic mop-pad washing with separate clean-water and dirty-water tanks.
This model offers an impressive 19,000 Pa suction power, which effectively picks up large debris as well as deeply embedded dust and pet hair from both carpets and hard floors.
The app interface is very clear and easy to use, allowing precise control over cleaning settings. The app provided different lanague.
The robot’s movement and obstacle response are fast and intelligent — it approaches furniture gently, slowing down before contact, so it doesn’t bump into surfaces harshly or cause damage.
Overall, it feels truly smart, responsive, and well-designed, delivering both strong performance and careful navigation.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Well designed product and its app
on December 9, 2025
Posted by: Flynn
from Canada
It did great job, I like the compact design. The extendable mop takes good care of the corners. Also, the app is better than the robot vacuum I had before. With Dreame, I can choose whether I want the base to automatically vacuum out the robot’s dust container. I prefer to empty it manually instead of constantly buying dust bags.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Smart robot
on December 15, 2025
Posted by: Jim
from Calgary
This product has a camera, and laser which can detect everything on the ground. Never stuck somewhere when it is working. It has a function like an automatic draw a map in the home when you first activate it. It can be working on the carpet or floor. Clean the ground is good. I can connect the camera and remote it to somewhere in the house.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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