Customer reviews from Samsung US
Samsung - Rugby II Mobile Phone - Gray (AT&T)
Average customer rating
4 out of 5
4
(237 Reviews)
Open Ratings Snapshot
Rating breakdown 237 reviews
5 Stars
103
4 Stars
81
3 Stars
21
2 Stars
19
1 Star
13
82%of customers recommend this product. 
(
184 out of 225
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Rugby II Mobile Phone - Gray (AT&T)
Customer Rating
5 out of 5
5
on March 1, 2012
Posted by: auzzie32
Cool phone. has great features and services. . . . .
Pros: Built-in speakers, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Does not have repeating alerts for missed calls and voice messages
on January 17, 2011
Posted by: Anonymous
I find this extremely frustrating. If I miss a call because I didn't hear the phone, I would like the phone to send an alert every minute or so to let me know that I've not only missed a call, but also have received a voice message. All the phones I have had for the last 15 years would do this. Why would they remove this feature? This phone is full of bloatware, but basic telephone features are missing.
Pros: Durable
Cons: Did not meet expectations, no missed call repeating alerts
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rugby ii
on February 20, 2011
Posted by: JbDriver
Expertise:Expert
Great for a truck driver. Loud ringer, excellent speaker phone and fits easily into pants pocket.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Unsupported Applications
on March 3, 2012
Posted by: LiLLiPinay
from Massachusetts
Expertise:Expert
This phone is rugged but it doesn't support a lot of the pc sync applications through the pc software.
Also, you cannot sync the phone to the pc while you have a bluetooth earset connected. This poses a functionality problem if you sync to your pc and have to make a call.
I think that there could be a better option offered.
Pros: Durable
Cons: Did not meet expectations, doesn't support all the apps available through the, pc sync software, can't use sync and bluetooth together
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall phone.
on May 19, 2014
Posted by: Hanuman108
from Los Angeles, CA, USA
Expertise:Intermediate
This my only phone I use it continually. The sound quality is great ( my only grip is that the mike pickup is too sensitive and that I need to be a little careful where I hold the phone).
I do not need a smart phone so this really fine.
I drop the phone off a ladder about 16 feet off the ground,
it fell on concrete and the fall did not hurt it..
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
SGH-A847 Rugby II phone will not connect to any PC
on November 3, 2011
Posted by: PepeGuitar
from Miami, FL, USA
Expertise:Expert
All Windows based computers will label the Samsung New PC Studio as 'a dangerous software that will harm your computer'. This is not true, of course, but it means that Samsung hasn't obtained certification from Microsoft for Samsung's softwares. I have two computers, one with Windows 7 64 bit, the other with Windows Vista 32 bit. When you connect the phone via USB the computers will try to find the Qualcomm CDMA Technologies MSM drivers in "Windows Update", but the drivers are not there.
Therefore, the Samsung New PC Studio will not be able to detect the phone and the 'massive storage' feature on the phone can not be used.
Samsung must resolve this connectivity issue with this phone as soon as possible. Please.
Pros: Built-in speakers, Durable
Cons: Did not meet expectations, will not connect to pc's, will not sync with samsung new pc studio, new pc studio will not recognize the phone or sync, windows explorer does not detect the memory card, massive storage feature can not be used
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very happy so far
on April 22, 2012
Posted by: dpigme
i fish a lot and this is the only phone i have found that is water resistant
Pros: Durable, water resistant
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
grandaughter proof
on September 17, 2011
Posted by: bruceinamericus
from Dadeville,Alabama
Expertise:Intermediate
this is a great phone my granddaughter proved this phone is tough and it will last
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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