Customer reviews from Samsung US
Samsung - Rugby II Mobile Phone - Gray (AT&T)
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
103
4 Stars
81
3 Stars
21
2 Stars
19
1 Star
13
82%of customers recommend this product.
(
184 out of
225)
Customer Reviews for Samsung - Rugby II Mobile Phone - Gray (AT&T)
Customer Rating
5
Durable Phone
on January 20, 2012
Posted by: mobob63383
from Warrenton, Mo
Expertise:Intermediate
I love this phone. It is very durable. Even the flip hinge is still like new after 2 years of use.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great work phone. Very great phone A+++
on March 12, 2012
Posted by: tbfelton
from Attalla,AL
Expertise:Expert
This phone was bough by me for my father. He is what you call a handy man. He can do anything unless it has to do with techy stuff. He can built houses, redo barns into houses, etc etc. You get the idea.
He asked me for my input on what new phone to get. I told him this phone. Cause I had this same phone years ago thru Nextel.
This phone can go thru ANYTHING. No joke. So far since Jan. he had hit it with his hammer two times, dropped in on concrete floors 6 times, got it wet twice. And it hasn't skipped a beat.
When I had this phone years ago, I put my thru heck. I threw it plum across the acre of yard. Didn't crack anything. Barely a scratch on anything even the rubber. I dropped mine ina 2 yr period about 200 times, no joke. I drop phones ALOT. Still didn't skip a beat. I put my phone thru heck. No joke, and this phone never stopped working. I move service providers from Nextel to ATT so I couldn't use it with them,
So of course when I seen ATT had this phone, I knew it was the PERFECT phone for my dad. He loves it. Not only does it withstand just about anything you can throw at it, it is a simple, great easy phone.
My dad doesn't even use his voicemail, never even set the box up, he doesn't use address book, none of that non sense. So a basis phone is what he needs, but as you can see most basis phones are so cheaply made he is lucky if it last him 6 months. I have a good feeling this one will last him forever.
A+++ Phone overall for someone needing basis stuff but with a good durable phone.
It can get wet, of course I am sure you can't drop it in a pool or anything, LOL. It can get extreme heats, extreme colds, which when you work outside as much as my dad does that comes in handy as well. I mean this phone is WONDERFUL, for handy men, contractors etc etc. That needs just the simple basis stuff.
As it stated on ATT website when buying, it is a militry style phone.
Pros: Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features!
on May 20, 2014
Posted by: jgk809
from Fond du Lac, WI
Expertise:Expert
I have never had a cell phone I love as much as the Samsung Rugby II.
I have a problem with hearing but that's no problem with the Rugby.
I love the alarm option. If you're low on power, you can turn your cell phone off and the alarm feature isn't affected...it still wakes you at the time you designate. Fantastic feature!
Would highly recommend this make / model over the smart phones (which I've also had).
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone for work
on August 5, 2010
Posted by: TorqueNut
from Dallas, TX
Expertise:Intermediate
I went with this phone because it has the rugged features that my enviroment demands. Only time will tell if the 'rugged' design holds up to the advertising.
The PTT button is quite annoying and I would love to be able to disable it.
The PC Studio software sounds really slick until you realize that you really can't do data transfers of any kind....without paying for it. So even if I already own my own music, ringtones, etc.....I still have to pay to get the data transfered to the phone. Kinda ruins the whole 'connect to your world' concept for me.
This phone will be just a phone until someone comes out with a better one....with the connectivity that makes sense.
The PTT button is quite annoying and I would love to be able to disable it.
The PC Studio software sounds really slick until you realize that you really can't do data transfers of any kind....without paying for it. So even if I already own my own music, ringtones, etc.....I still have to pay to get the data transfered to the phone. Kinda ruins the whole 'connect to your world' concept for me.
This phone will be just a phone until someone comes out with a better one....with the connectivity that makes sense.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Mtnbiker
from Coarsegold, CA
If you're looking for a rough and tumble, easy to read, easy to hear, reasonably intuitive cell phone, this phone is for you.
I was almost scared off after reading many of these reviews, but I'm glad I took the chance. I've owned this phone for over 3 mths now, and am completely satisfied.
At 55, I appreciate the customizable features. I easily created a large legible display, selected a fairly loud and distinctive keypad sound, and moved the features I use most to the 4 position rocker switch, and customized the "shortcuts" menu to carry only the features I use.
My previous phone was a Samsung, so the phone seems fairly intuitive to me. Because of the large external speaker, "hands free" use while driving is easy. The graphics are a quantum leap ahead of my previous phones, and besides their great functionality, are visually appealing. The phone is fairly large by todays standards, which I like. It feels good in your hand, and the key pads are large and easy to use. Battery life is long. I use my phone primarily for texting, and going a week between charges is not uncommon. Regular voice call use will shorten that to about half. Its operation has been glitch free so far.
I bought the phone for it's ruggedness. I tend to break phones and so appreciated the tough outer shell, beefy hinge, and having the keys and display safely inside. The access panel for the battery and flash card has an o-ring seal and a tough, metal, coin twist latch that keeps the cover on and the battery in place.
This phone goes on remote mtnbike rides and gets thrown in a sweaty jersey pocket with tools and keys and such, where it's likely to get roughed up a bit in a tumble, and I have complete confidence that it will provide communication for me when I need it.
I was almost scared off after reading many of these reviews, but I'm glad I took the chance. I've owned this phone for over 3 mths now, and am completely satisfied.
At 55, I appreciate the customizable features. I easily created a large legible display, selected a fairly loud and distinctive keypad sound, and moved the features I use most to the 4 position rocker switch, and customized the "shortcuts" menu to carry only the features I use.
My previous phone was a Samsung, so the phone seems fairly intuitive to me. Because of the large external speaker, "hands free" use while driving is easy. The graphics are a quantum leap ahead of my previous phones, and besides their great functionality, are visually appealing. The phone is fairly large by todays standards, which I like. It feels good in your hand, and the key pads are large and easy to use. Battery life is long. I use my phone primarily for texting, and going a week between charges is not uncommon. Regular voice call use will shorten that to about half. Its operation has been glitch free so far.
I bought the phone for it's ruggedness. I tend to break phones and so appreciated the tough outer shell, beefy hinge, and having the keys and display safely inside. The access panel for the battery and flash card has an o-ring seal and a tough, metal, coin twist latch that keeps the cover on and the battery in place.
This phone goes on remote mtnbike rides and gets thrown in a sweaty jersey pocket with tools and keys and such, where it's likely to get roughed up a bit in a tumble, and I have complete confidence that it will provide communication for me when I need it.
Pros: Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rugby Indestructible
on August 23, 2011
Posted by: ribbo
from washington
Expertise:Intermediate
this is the best most durable phone I have ever owned. I liked it so much I bought one for my Kid as well. it has been through the washer, the lake and in the ocean! still continues to provide great service!!
Pros: Bright display, Durable
Cons: freaking awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Deal for the Money!
on April 7, 2012
Posted by: 2bONEis2kwONE
from New Port Richey, FL
Expertise:Intermediate
I was not looking for a replacement phone at the moment, but when the sales specialist showed me the phone I was hooked. It has what is needed. The speaker phone capability is what I needed due to my hearing loss. The phone is packed with other options too, which I do not need, but its nice to know they are there if I decide to activate them. We had a Samsung cell phone before so I know the quality will be good!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on May 18, 2012
Posted by: dreadheadkid
from birmingham alabama
Expertise:Intermediate
this is the first samsong cell phone ive had. i've had it for about a mont and so far its great.not an eazy phone to break good and sturdy.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
Cons: ptt button is in a bad place. eazy to push
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US