Customer reviews from Samsung US
Samsung - Rugby II Mobile Phone - Gray (AT&T)
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
103
4 Stars
81
3 Stars
21
2 Stars
19
1 Star
13
82%of customers recommend this product.
(
184 out of
225)
Customer Reviews for Samsung - Rugby II Mobile Phone - Gray (AT&T)
Customer Rating
2
Disappointing
on November 30, 2012
Posted by: Ming54
from Seattle
Expertise:Intermediate
It takes too many clicks on the upper left soft key to access commonly used items. I have to use four clicks just to get to my Address Book, and even if I put it on the "Shortcut" menu, it still takes four clicks! I tried putting my Address Book at the top of the Shortcut menu, but had to remove the Camera choice from the Shortcut list. Now I can't replace the Camera as a choice on the Shortcut list! I have to go through the main menu to get to it, some TWELVE clicks later! Poorly thought out menu.
Pros: Bright display, Inexpensive, Durable
Cons: Did not meet expectations, too many clicks to access address book
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Apps
on December 7, 2012
Posted by: lyndall
from ky
Expertise:Intermediate
If I could add apps easily, the phone would be just about perfect for my use. I have dropped it into a lake and it still worked. My son did the same thing with a I-phone and it was toast. Keep making phones this good and people wont be getting replacements as fast. Which is bad for your business, won,t have to replace them as often.
Pros: Bright display, Durable, Lightweight, rugged, ease of use
Cons: can't add apps
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
USER-FRIENDLY
on December 12, 2012
Posted by: LuvinRetirement
Love this phone. Besides being user-friendly, it's sturdy, easy to read due to font size, keys are large for large hands, reject list is a great feature, flip-phone so there is no accidental access like touch screens and, best of all, data package not required, but phone is capable to add the data package if you want it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tough & Rugged phone
on January 26, 2013
Posted by: Brix86
from Brunswick,new jersey
Expertise:Expert
Great phone Nice & thick easy to use Nice size almost like a ipod bigger then a credit card, so you can see everything a lil weight to it better so you don't slip & drop it like most other phones, I would like more ringtones options only has 4 but Great phone if you bring your phone everywhere & not use a headset this is the phone for you it will stand up to mostly anything.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice little phone
on July 18, 2013
Posted by: kathndave
from Virgina
I bought this to replace an old Samsung feature phone, and did not want a smartphone. This is a little larger than the one I had, but it still fits nicely in a shirt pocket.
My only gripe is with the push to talk that always seems to get pushed even when the phone is just in my pocket. I don't use the feature, so it is just an annoyance. I wish there was a way to disable it (or if there is maybe I just don't know how).
My only gripe is with the push to talk that always seems to get pushed even when the phone is just in my pocket. I don't use the feature, so it is just an annoyance. I wish there was a way to disable it (or if there is maybe I just don't know how).
Pros: Inexpensive, Durable
Cons: push to talk button is in a bad location
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 19, 2014
Posted by: mred764
from Groton, CT, USA
Expertise:Intermediate
I like all the features I have on my cell phone. it is easey to use and I like havind a flip top
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tough phone
on June 19, 2010
Posted by: Ohrr
Expertise:Intermediate
This is one great phone. Not being a texting person, I can't comment on that feature but the rest of the phone is great. Feels sturdy in my hand and is easy to use. Many selections on the options menu and allows you to choose customized features. The speakerphone is great and allows clear speech. Battery life seems excellent. Holds a charge for a very long time (several days) without charging. I would not hesitate to recommend this phone for anyone needing a phone to play music and make calls. The address book feature is really convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Software is Useless
on September 23, 2010
Posted by: AjCrash
from Sacramento, CA
Expertise:Intermediate
The software for this phone is utterly useless. The provided CD just links you to the website. Even after downloading and installing the software my PC cannot find the drivers for it. Now I cannot even fully remove the software, and only half of the total data package for the recommended drivers can be removed.
Bottom line is you won't be able to upload/download anything to or from your phone with your PC. Perhaps if you get an adapter for the memory card and remove the card each time you want to transfer something to or from the phone. Which is a pain in the neck.
I'll be returning this phone before the 30 day period is up.
Pros: Durable
Cons: Did not meet expectations, software is useless
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US