Customer reviews from Samsung US
Samsung - Rugby II Mobile Phone - Gray (AT&T)
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
103
4 Stars
81
3 Stars
21
2 Stars
19
1 Star
13
82%of customers recommend this product.
(
184 out of
225)
Customer Reviews for Samsung - Rugby II Mobile Phone - Gray (AT&T)
Customer Rating
3
Strong Body, Weak Mind
on November 4, 2011
Posted by: MeetJJ
from Southeast
Expertise:Intermediate
I loved this phone when I first got it. It was rugged and I'm not exactly delicate. Now, I sort of tolerate it. I'm passed the anger of its locking up and not letting me add contacts. And it's inconvenient that the alarms no longer work. What really made me made was losing some photos that I'll never get back. But hey, it is phsyically durable. So, if the body matters more than the mind to you , go ahead and get one. Personally I'm looking for something else.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
This product suits me
on November 13, 2011
Posted by: Worknfool
from Indiana
Expertise:Intermediate
I'm a laborer who's rough on phones. I need one that's sturdy and tough and can take a beating, that's the Rugby II.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Only two problems both major
on December 3, 2011
Posted by: jabusse
from los angeles & coasta rica
Expertise:Expert
Rception is ok but not as good as my cheap nokia. You can not disable the PTT button and it is almost always pushed when you open the unit. I finally glued mine open with titebond II by using a toothpick to filet the glue. Now I don't have to worry about the PTT button. The other problem is the non standard interface connector. This unit is thick enough to have a regular stereo jack and standard mini usb connector but they have a special one. Other features seem out of place. Using a 1 inch screen for the internet seems to be a big waste of technology. I just use this as a phone and if it falls from the dash to my coffee cup I don't have to worry. So three stars. But it could be better
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: ptt button & special mike jack
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
My Rugby!
on December 5, 2011
Posted by: LynnieM
from Sarasota Florida
Finally, I was able to DOWNgrade my cell phone from a smart phone. I'm an older person who doesn't need all that smart stuff...Anyway, I went with the Rugby for the ruggedness of the design and I am very happy with this choice! I can hear calls BETTER than I ever could on my IPhone and once I get used to the simplicity of the operational features of this phone, I will update my review to 5 stars. The only problem I have experienced is because it is a flip phone, the opening 'flip' tends to hit the side buttons, but, I'm getting adjusted to that issue and getting it down pretty good...All around, a great phone and I'm pleased.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight, easy to use
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Rugby II - durable, easy to use.
on May 20, 2012
Posted by: Darnitall
Expertise:Intermediate
I've had it for a few months now, and other than the major annoyance of the PTT always getting hit when I open it, it's a darn good phone. I like the camera - simple and with decent light, it takes good pictures. And I've already dropped it a couple of times and it came through with no problems.
Other than a bit bulky, it's ideal for me.
Other than a bit bulky, it's ideal for me.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: ppt needs to be disabled!!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well built phone
on May 27, 2012
Posted by: BWCH123
from TX
Expertise:Intermediate
Got this for my son who tends to be rough on things. This phone appears to be very solid and well built and rugged. Nice big buttons for big fingers. Display is easy to read. My only disappointment is that I can't find a way to disable internet access. We got the phone so he can text and stay in touch with a basic phone. We have no data plan and don't want "accidental" internet usage charges. For a basic phone the 2 Mp camera is very good.
Pros: Durable
Cons: can't disable internet
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Product is not user friendly
on June 22, 2012
Posted by: Barak
from McGee MO
Expertise:Intermediate
Product is hard to get around and to get things done with. The reception is very poor.
Pros: Durable, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
tough
on November 7, 2012
Posted by: muhadib
first phone i've had that didn't mind being out on a motorcycle and handling the weather year round and still doing all that i ask of it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: ptt keeps showing up, not enough case options availible
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US