Customer reviews from Garmin
Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Average customer rating
4.4 out of 5
4.4
(701 Reviews)
Open Ratings Snapshot
Rating breakdown 701 reviews
5 Stars
462
4 Stars
118
3 Stars
70
2 Stars
27
1 Star
24
Best Buy Privacy Policy
Customer Reviews for Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Customer Rating
5 out of 5
5
on March 29, 2024
Posted by: Manuel W
Bought this watch last week and have used it since then non-stop. It delivers what it promises and on top of it looks good.
Very happy with that product so far.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
on March 22, 2024
Posted by: LeAnn M
I love the new look to new look to the screen and updates from the Venu 2. I mainly use the tracking for swimming and walking/running and love the accuracy and tips.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
on March 18, 2024
Posted by: Stephanie D
Great metrics, great battery life, super stylish/sleek design. Bought this watch to use for tracking runs. After the first couple days I was surprised by how many other great features it has. I especially like seeing how my heart rate compares to the different activities throughout my day. One interesting feature is the body temperature change overnight while sleeping. I would advise anyone who wants to invest in a nice fitness watch that doesn't look bulky/too sporty to buy this watch.
Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
Worst watch I have ever encountered
on March 13, 2024
Posted by: Nowformercustomer
This watch does NOTHING that was advertised. You cannot answer calls, cannot see text messages, does not interface with most apps including its own. You cannot edit watch faces that are supposedly editable. It’s a complete fail and they should not be selling watches at all if this is their product.
Returning this NOW!!!!
Response from GarminBy Garmin Fitness, March 14, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.

Please reach out to our team at: product.support@garmin.com

Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
on March 11, 2024
Posted by: Gary M
Unlike Apple or Samsung, battery lasts 10 times longer. Nice screen and bright colors.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
VENU S3 is amazing!
on February 25, 2024
Posted by: Nick R
I use the VENU S3 as someone who runs two to three times a week, goes to the gym twice a week, and golfs once a week. Fantastic watch for all of these activities. Very comfortable to wear and has a user friendly interface that is easy to understand.
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Upgrade from previous Garmin watch
on February 23, 2024
Posted by: Chelsey S
I was looking for a watch that had both solid health and activity features and landed on the Venu 3 as a happy medium. After 2 months of wearing it I feel like I prefer the Venu 3s much more than my previous Vivoactive. It works well on outdoor activities, but can get complicated when using indoor training platforms. You will benefit from buying the HRM Pro Plus if you plan to not wear it during a work out of if you use Zwift. The health and sleep features all seem pretty accurate. I rarely have to adjust the sleep data. The calls and music features work well and the activity options are extensive. The battery life is awesome for the amount of work outs I track on it. The current issue I have with it is more of a sensor and software problem with the new naps feature. It constantly says I'm taking naps during the day while doing focused reading and there is no way to delete them. I contacted Garmin about this issue and they said it is something they are working on. Smaller issue though for the great features you do get.
Written by a customer while visiting Garmin
Customer Rating
3 out of 5
3
Battery Life about 7 days, not 10, dissapointing
on February 21, 2024
Posted by: BatteryLifeMisleading
I bought this smartwatch because the advertised battery life is much longer than comparable devices; I have the 37mm so it's 10 days. It's brand new, but the battery lasts me about 7 days. This is quite dissapointing for me. I have a simple watch face without any movement, lowest display brightness, pulse ox off, wrist heart rate on auto but not broadcasting and off swim, move Iq on, orange shift on, display always on is off, sleep mode on at night. I have turned off everything that I don't use, but I don't want to turn off wrist heart rate and move iq because what's the point of having a fancy watch if I turn off these nice features. It's very misleading to say that the battery life is 10 days. Otherwise, I find that the UI is not super intuitive. When I look at the daily totals for caloris and steps, I want to see the exact numbers for each day, not just a graph. I feel like the market is missing a watch with less whistles and bells but has a longer battery life. I considered the Scanwatch but I really disliked that I couldn't connect it to siri.
Response from GarminBy Garmin Fitness, February 23, 2024
Sorry to hear about the issues you are experiencing, we would encourage you to reach out to our team for further assistance. Thank you for posting a review.

Please reach out to our team at: product.support@garmin.com

Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=873214&tab=topics&topicTag=region_batterytips

Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Written by a customer while visiting Garmin
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