Customer reviews from Garmin
Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Average customer rating
4.4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
432
4 Stars
105
3 Stars
65
2 Stars
25
1 Star
19
Customer Reviews for Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Customer Rating
4
Love it but wish I knew more
on July 7, 2025
Posted by: RLE6
I love my Garmin and the features that I use but wish I knew how to use other features
Written by a customer while visiting Garmin
Customer Rating
5
Great daily/weekly info at my fingertips
on July 8, 2025
Posted by: Verticus Maximus
After two weeks it tracks all the important info to track and improve!!!
Written by a customer while visiting Garmin
Customer Rating
5
Its beautiful... a bit thicker than expected.
on July 10, 2025
Posted by: EYS25
The transition from fitbit to venu3s was not as bad as I thought. The running and GPS data is amazing. Finally it matches to the course distance and phone GPS. I do recommend maybe adding a screen protector it feels very delicate.
Written by a customer while visiting Garmin
Customer Rating
5
Love My Watch!
on July 11, 2025
Posted by: DSJ ROCKS
Replaced my Vivoactive with this watch and absolutely love it! Longer battery life and much more precise with distance and elevation changes. HRM extra is wonderful!
Written by a customer while visiting Garmin
Customer Rating
1
Disconnects all the time
on July 12, 2025
Posted by: Geem
Have had it 2 months and it keeps disconnecting from my phone despite my Bluetooth being on, resetting and restarting my watch, tuning off my phone, and making sure everything is up to date.
Response from GarminBy Garmin, Care, July 12, 2025
I'm sorry to hear this is happening with your Venu 3s. We would love to get this resolved for you so you can enjoy the watch as intended. In order to do so, please contact our product support team Monday through Friday 7a-7p CST at 800-800-1020.
-Garmin
-Garmin
Written by a customer while visiting Garmin
Customer Rating
4
Long learning curve
on July 12, 2025
Posted by: Marjorie
A Fitbit user for five years, I decided to "upgrade" to the Venu3S. I have found that it is taking a long time to learn about the features. Reading on my phone or watching YouTube videos is not my best way of learning. This I have found frustrating. I know that I am not using the device to its full capabilities.
Written by a customer while visiting Garmin
Customer Rating
1
Connect IQ (Garmin app store) doesn't work.
on July 12, 2025
Posted by: Snobored
After getting my new watch connected, updated, setup, account registered, etc., I take the next step of installing Connect IQ so I can add apps and watch faces. On every app I see a note that I need the latest firmware to download the app. Which I have. After googling the issue I've discovered that this has been a known, ongoing issue for at least 9 years as of 2025. Known by Garmin development. I know it is hard to believe but it is true.
Garmin cannot possibly be serious about selling this device with thos known issue unresolved for about a decade.
Going back for refund.
It's a shame because for about 10 minutes I thought I had found a meaningful upgrade over my Galaxy Watch.
I'm actually still in disbelief that this can actually be an open issue. It's a fundamental usability issue.
Response from GarminBy Garmin, Care, July 15, 2025
Thank you for taking the time to leave a review, Snobored. If having trouble with the Connect IQ store or any other features, we encourage you to reach out to Garmin Product Support so it can be looked into and troubleshooting performed.
To contact Product Support, visit http://ms.spr.ly/6420ShNeQ and enter your device model or serial number, then scroll down to the Contact Us for More Help section at the bottom.
^DK
To contact Product Support, visit http://ms.spr.ly/6420ShNeQ and enter your device model or serial number, then scroll down to the Contact Us for More Help section at the bottom.
^DK
Written by a customer while visiting Garmin
Customer Rating
5
really nice for me
on July 13, 2025
Posted by: Jim Cl
this is everything (so far) that ive expected in a health watch, there are a few things which I would have liked to be better for my taste. the 3S band for me is a bit on the short size ( its on the last eye but again to my taste i really dont care for the bigger watch face hense the 3S instead of the 3 but i cannot score down due to my taste. the other item (which is on me as well) I use an Elliptical everyday & a few times I have forgotten to turn off the timmer so in my report it appears like im on it for multi hours. wish there was a alert for inactivity.
the features from walking (no running for me due to health issues) show the route that was taken i like a lot.
this is my first Garmin watch (ive used garmin for several GPS units for the road & biking) & to this point am happy with my decision for this unit. just wish there band was a bit longer
the features from walking (no running for me due to health issues) show the route that was taken i like a lot.
this is my first Garmin watch (ive used garmin for several GPS units for the road & biking) & to this point am happy with my decision for this unit. just wish there band was a bit longer
Written by a customer while visiting Garmin