Customer reviews from Garmin
Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Average customer rating
4.4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
432
4 Stars
105
3 Stars
65
2 Stars
25
1 Star
19
Customer Reviews for Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Customer Rating
2
Paring
on December 26, 2023
Posted by: Staycelina
I had an Apple Watch since they came out and purchased garmin due to the battery life only to find out it Doesn’t pair easily with apple health app and doesn’t pair at all with peloton.
Written by a customer while visiting Garmin
Customer Rating
4
Awesome except for FTP?!
on December 28, 2023
Posted by: EvanP
I’ve had the Venu 3s for several weeks and I love almost EVERYTHING about it. It does everything I need it to do. However it doesn’t seem to know my FTP and I cannot find any way to change that number. So while I can use it with my powermeter and it displays the data it’s “analysis” is completely skewed which sort of makes training with power useless with this device. Kind of hard to believe actually…
Written by a customer while visiting Garmin
Customer Rating
3
Battery Life about 7 days, not 10, dissapointing
on February 21, 2024
Posted by: BatteryLifeMisleading
I bought this smartwatch because the advertised battery life is much longer than comparable devices; I have the 37mm so it's 10 days. It's brand new, but the battery lasts me about 7 days. This is quite dissapointing for me. I have a simple watch face without any movement, lowest display brightness, pulse ox off, wrist heart rate on auto but not broadcasting and off swim, move Iq on, orange shift on, display always on is off, sleep mode on at night. I have turned off everything that I don't use, but I don't want to turn off wrist heart rate and move iq because what's the point of having a fancy watch if I turn off these nice features. It's very misleading to say that the battery life is 10 days. Otherwise, I find that the UI is not super intuitive. When I look at the daily totals for caloris and steps, I want to see the exact numbers for each day, not just a graph. I feel like the market is missing a watch with less whistles and bells but has a longer battery life. I considered the Scanwatch but I really disliked that I couldn't connect it to siri.
Response from GarminBy Garmin Fitness, February 23, 2024
Sorry to hear about the issues you are experiencing, we would encourage you to reach out to our team for further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=873214&tab=topics&topicTag=region_batterytips
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Please reach out to our team at: product.support@garmin.com
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=873214&tab=topics&topicTag=region_batterytips
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Worst watch I have ever encountered
on March 13, 2024
Posted by: Nowformercustomer
This watch does NOTHING that was advertised. You cannot answer calls, cannot see text messages, does not interface with most apps including its own. You cannot edit watch faces that are supposedly editable. It’s a complete fail and they should not be selling watches at all if this is their product.
Returning this NOW!!!!
Returning this NOW!!!!
Response from GarminBy Garmin Fitness, March 14, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Please reach out to our team at: product.support@garmin.com
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
not so happy
on April 6, 2024
Posted by: twitom
I purchased the device which is not cheap at all. It’s a pity that there isn’t an automatic sync for contacts like there used to be in an old device I had. Also, it is still not possible to initiate viewing messages and/or sending messages from the watch to the mobile device.
Response from GarminBy Garmin Fitness, May 3, 2024
Thank you for your review and experience with the Venu 3S. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Glitch I can't fix
on June 22, 2024
Posted by: Tina T
When I leave or enter an area where my phone is not located, I receive a notification my phone has been either connected or disconnected. Very obnoxious.
Response from GarminBy Garmin Fitness, June 24, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Alerts:
https://www8.garmin.com/manuals/webhelp/GUID-9CC4A873-E034-4A06-B2E0-636DCFE760EE/EN-US/GUID-DAA3BA98-303C-4A1B-A0B0-A7E064BBED58.html
Please reach out to our team at: product.support@garmin.com
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Alerts:
https://www8.garmin.com/manuals/webhelp/GUID-9CC4A873-E034-4A06-B2E0-636DCFE760EE/EN-US/GUID-DAA3BA98-303C-4A1B-A0B0-A7E064BBED58.html
Written by a customer while visiting Garmin
Customer Rating
1
Frustrated
on June 27, 2024
Posted by: Cynh
I have been using my watch venu3s for 4 months and not using phone feature. This is 2nd time in approximately a month that I have had to go through set up process to connect phone to app taking an a lot of time and effort to connect and not understanding why! It takes setting up all over. I love my watch and app without this annoying issue.
Response from GarminBy Garmin Fitness, June 28, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Bluetooth Tips:
https://support.garmin.com/en-US/?productID=873214&tab=topics&topicTag=region_bluetooth
Please reach out to our team at: product.support@garmin.com
Venu 3S Support:
https://support.garmin.com/en-US/?productID=873214&tab=topics
Bluetooth Tips:
https://support.garmin.com/en-US/?productID=873214&tab=topics&topicTag=region_bluetooth
Written by a customer while visiting Garmin
Customer Rating
5
Exactly what I was looking for
on June 28, 2024
Posted by: Slabqueen
I love this watch so much. I mostly wanted it for bouldering and training for climbing, which it’s been great for. It has a bouldering and indoor climbing specific activity, which I love!!! And I love that i can wear it in the water to paddle board or whatever else I feel like doing. It looks super cute and I’m really glad I got the 3s over the 3, the screen is the perfect size for my small wrist. I think I might have a sensitivity to the silicone band, which I didn’t even realize was a possibility until I saw a Reddit about it. I thought I had a bug bite!! So if you are sensitive to certain materials maybe try a different band. But overall, I’m obsessed!!
Written by a customer while visiting Garmin