Customer Reviews for Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Customer Rating
1
Disconnects all the time
on July 12, 2025
Posted by: Geem
Have had it 2 months and it keeps disconnecting from my phone despite my Bluetooth being on, resetting and restarting my watch, tuning off my phone, and making sure everything is up to date.
Response from GarminBy Garmin, Care, July 12, 2025
I'm sorry to hear this is happening with your Venu 3s. We would love to get this resolved for you so you can enjoy the watch as intended. In order to do so, please contact our product support team Monday through Friday 7a-7p CST at 800-800-1020.
Replaced my Vivoactive with this watch and absolutely love it! Longer battery life and much more precise with distance and elevation changes. HRM extra is wonderful!
The transition from fitbit to venu3s was not as bad as I thought. The running and GPS data is amazing. Finally it matches to the course distance and phone GPS. I do recommend maybe adding a screen protector it feels very delicate.
I made the switch from an apple watch and haven’t regretted it! While an apple watch is a a little more user friendly and to learn, the venu 3s made up for it with all of its features. The battery life is amazing and I love being able to download my music so I can workout without my phone. Plus I can still get all the same notifications I had with my apple watch, so I haven’t looked back
Had thus watch 3 weeks now and I am liking many of the features and monitoring my health and fitness. There is still much to learn about and features I am unsure how to use.
The only reason I thought this watch was that I wanted accurate accounts. When I received the watch, there were no instructions. After lunch research, I figured out about half of the functions on the watch, but the others were elusive. The watch would not count my steps on the treadmill. They sell it as stamps, but it doesn’t count steps. I returned it.