Customer reviews from Garmin
Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Average customer rating
4.4 out of 5
4.4
(701 Reviews)
Open Ratings Snapshot
Rating breakdown 701 reviews
5 Stars
462
4 Stars
118
3 Stars
70
2 Stars
27
1 Star
24
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Customer Reviews for Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Customer Rating
1 out of 5
1
Disconnects all the time
on July 12, 2025
Posted by: Geem
Have had it 2 months and it keeps disconnecting from my phone despite my Bluetooth being on, resetting and restarting my watch, tuning off my phone, and making sure everything is up to date.
Response from GarminBy Garmin, Care, July 12, 2025
I'm sorry to hear this is happening with your Venu 3s. We would love to get this resolved for you so you can enjoy the watch as intended. In order to do so, please contact our product support team Monday through Friday 7a-7p CST at 800-800-1020.

-Garmin
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Love My Watch!
on July 11, 2025
Posted by: DSJ ROCKS
Replaced my Vivoactive with this watch and absolutely love it! Longer battery life and much more precise with distance and elevation changes. HRM extra is wonderful!
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Its beautiful... a bit thicker than expected.
on July 10, 2025
Posted by: EYS25
The transition from fitbit to venu3s was not as bad as I thought. The running and GPS data is amazing. Finally it matches to the course distance and phone GPS. I do recommend maybe adding a screen protector it feels very delicate.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Great daily/weekly info at my fingertips
on July 8, 2025
Posted by: Verticus Maximus
After two weeks it tracks all the important info to track and improve!!!
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Love it but wish I knew more
on July 7, 2025
Posted by: RLE6
I love my Garmin and the features that I use but wish I knew how to use other features
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Love this watch!
on July 6, 2025
Posted by: Jordy890
I made the switch from an apple watch and haven’t regretted it! While an apple watch is a a little more user friendly and to learn, the venu 3s made up for it with all of its features. The battery life is amazing and I love being able to download my music so I can workout without my phone. Plus I can still get all the same notifications I had with my apple watch, so I haven’t looked back
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Enjoying my new Garmin
on July 5, 2025
Posted by: Goldendogs
Had thus watch 3 weeks now and I am liking many of the features and monitoring my health and fitness. There is still much to learn about and features I am unsure how to use.
Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
No step count, instructions or cust. service.
on July 5, 2025
Posted by: PJCSR
The only reason I thought this watch was that I wanted accurate accounts. When I received the watch, there were no instructions. After lunch research, I figured out about half of the functions on the watch, but the others were elusive. The watch would not count my steps on the treadmill. They sell it as stamps, but it doesn’t count steps. I returned it.
Written by a customer while visiting Garmin
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