Customer reviews from Garmin
Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Average customer rating
4.4
(701 Reviews)
Rating breakdown 701 reviews
5 Stars
462
4 Stars
118
3 Stars
70
2 Stars
27
1 Star
24
Customer Reviews for Garmin - Refurbished Excellent - Venu 3S GPS Smartwatch 41 mm Fiber-reinforced polymer - Stainless Steel and French Gray - (2023)
Customer Rating
4
Great Alternative to Apple watch
on September 24, 2025
Posted by: Geoffrey L
This smartwatch offers the user a dressy alternative to the Apple watch and other Garmin activity watches. With its touchscreen scrolling and easy ability to navigate texts, the watch helps bridge the gap between apple watch functionality while offering great battery life and Garmin superior activity tracking. I've used the Garmin 945 LTE and fenix 5 which both lack the touch screen scrolling and ability to respond to texts and phone calls (android only) The only thing that will make the Venu better is the ability to respond to text while connected on the Iphone.
Written by a customer while visiting ExpertVoice.com
Customer Rating
5
Best watch ever
on September 21, 2025
Posted by: Bsmith
Best decision I could have made going from my apple to garmin venu s3. More accurate and just all around better. Great product.
Written by a customer while visiting Garmin
Customer Rating
3
Super basic
on September 21, 2025
Posted by: Triedtobehonest
Every app I I try to get for the watch say I need an update, despite the watch being fully up to date. The apps I'm talking about are stuff like Spotify, maps, and honestly most of the downloadable watch faces. The watch is still usable so I'll probably keep it, but I can only imagine if thats a consistent issue across all their watches, that is definitely a form of false advertisement. Being the apps played a huge roll in why I got the watch .... if you don't care about ythe apps issue the watch is fine for like the basic stuff. I also had hoped the keyboard for text messages worked a bit better i suppose the screen is small but its inconvenient to reply on it. Maybe if they had an option for scribble to text like the Samsung watches had that'd probably make up for the apps lol. Anyway I give it 3 stars cuz other than the things I mentioned it does the other stuff as described but its not really anything special, battery life is good, otherwise I probably would've gotten a Samsung watch.
Response from GarminBy Care, September 22, 2025
I'm sorry to hear that you are having issues with additional apps from Connect IQ Store uploading to your watch. Our product support team is more than happy to help resolve this for you. You can reach them Monday through Friday 7a-7p CST at 800-800-1020.
Written by a customer while visiting Garmin
Customer Rating
5
Die hard venu fan here
on September 20, 2025
Posted by: TinaMarie22
I had the first gen Venu, which lasted me nearly 5 years and my husband just upgraded mine for me this summer to the Venu 3. I love it. New features added with the old ones still functional and the beige/gold colorway is so chic
Written by a customer while visiting Garmin
Customer Rating
5
Best Watch Evs
on September 19, 2025
Posted by: Minttysaturation
I received my Venu 3S and I'm absolutely loving it! Ever feature and detail so helpful and beautifully made for an active plus lifestyle! The watch is versatile and beautiful, every feature thoughtfully made. 5 stars 4 sho!
Written by a customer while visiting Garmin
Customer Rating
3
Glass Face Cracked after 3 Weeks
on September 17, 2025
Posted by: HDB1
I love the watch but the glass face already cracked. I've only had it for 3 weeks weeks, and I am not rough on it. I expected better.
Response from GarminBy Care, September 18, 2025
We're sorry to hear about this, HDB1. Please contact Garmin Product Support so available options can be discussed. For their contact info, use this page and see the "Contact Us for More Help" section at the bottom: http://ms.spr.ly/6423sWI2L
Written by a customer while visiting Garmin
Customer Rating
5
great feature
on September 17, 2025
Posted by: maribel
I bought this a couple of weeks ago and its been good just the tracking workouts its a challenge
Written by a customer while visiting Garmin
Customer Rating
3
Ehh
on September 17, 2025
Posted by: Plasketta
There are a few things I like about the Garmin mostly the battery life, but several things I miss about my Apple watch. The one thing I hate THE MOST about this Garmin is that if your phone is not plastered to your body you lose connection. I can’t even walk from my kitchen to my garage without my watch telling me my phone disconnected. We should be able to walk around a close distance especially when we have WiFi and still have phone functions on our watch.
Written by a customer while visiting Garmin