Customer reviews from Garmin
Garmin - Refurbished Excellent - Venu 3 GPS Smartwatch 45 mm Fiber-reinforced polymer - Stainless Steel and Black - (2023)
Average customer rating
4.4 out of 5
4.4
(869 Reviews)
Open Ratings Snapshot
Rating breakdown 869 reviews
5 Stars
581
4 Stars
162
3 Stars
72
2 Stars
28
1 Star
26
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Customer Reviews for Garmin - Refurbished Excellent - Venu 3 GPS Smartwatch 45 mm Fiber-reinforced polymer - Stainless Steel and Black - (2023)
Customer Rating
5 out of 5
5
Challenging but great
on July 30, 2025
Posted by: Tools
Have owned for approx 6 mths and learning more every day
Written by a customer while visiting Garmin
Customer Rating
3 out of 5
3
Great watch in concept, but quality issues
on July 30, 2025
Posted by: marabe
I had my original watch replaced because of a known issue with the button haptics. Now my watch is incapable of accurately measuring stairs. The barometer readings are pretty off and recalibrating or manually setting does not solve the issue.
Response from GarminBy Garmin, Care, July 30, 2025
That sounds very frustrating! It sounds like you may have already gone through some of the troubleshooting steps linked below, but I'd like to share them just to make sure nothing has been missed.
http://ms.spr.ly/6428sJG8Q

If you've tried all the tips in that FAQ, please call Garmin Support at 800-800-1020 to speak with a representative about this issue and get further assistance.

*KC
Written by a customer while visiting Garmin
Customer Rating
3 out of 5
3
Lost Connectivity to Pixel 9 Pro phone 3 times in
on July 29, 2025
Posted by: Dharma
Why am I waking to the Garmin Venu 3 watch disconnected to a Pixel 9 Pro watch. This in repeating once a week for the last 3 weeks. Re-setup has had to be performed after each disconnect. Purchased 5/19/2024. This has been a good watch until the disconnects. Another disconnect will probably have me going to a different sport/smart Watch.
Response from GarminBy Garmin, Care, July 29, 2025
I'm sorry to hear that keeps happening. Our product support team would be happy to troubleshoot this with you. Please contact us Monday through Friday 7a-7p CST at 800-800-1020.

-Garmin
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Switched from Apple Ultra 2 Watch and Fitbit
on July 25, 2025
Posted by: Mikesboyd
I absolutely love this Venu 3! Great battery life, great display, workout and health features are incredible and very insightful data that’s perfect for improving overall fitness, health, and sleep goals. Data accuracy is spot on and doesn’t over estimate or under estimate metrics. Thank you!
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Great watch for health tracking
on July 24, 2025
Posted by: Krit24b
Works great with my Samsung. Wish they would update to a qwerty keyboard and a way to start a text from the watch. You can only reply or use T9 to reply.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Loving it so far!
on July 22, 2025
Posted by: Atb1
I have been wearing this watch for 2 weeks now and so far I’m loving it! The battery life is incredible (I’ve only had to charge it twice!), and the sleep tracking is very nice! I was an avid Apple Watch wearer for 6 years, and I’m so happy I switched!
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Love Venu 3
on July 19, 2025
Posted by: Kei3235
I loved the watch it works perfectly for me the only thing I wish if had was the feature to turn my alarm off from the watch itself. Since I’m not always near my phone. I did decide to send the Venu 3 back only because it was just to big for my wrist. I switched to the 3s and I’m glad I did
Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
Worked great until it didn't
on July 16, 2025
Posted by: Asd33809
Love it, it has great features, had* a great battery life until an update a few months ago. Now it dies in less than 48 hours. I don't believe I've even had it for 6 months before this happened. I've been working with Garmin techs on troubleshooting but still no fix yet. Hopefully it gets figured out because 2 day life is not cutting it with my lifestyle.
Written by a customer while visiting Garmin
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