Customer reviews from Garmin
Garmin - Refurbished Excellent - Venu 3 GPS Smartwatch 45 mm Fiber-reinforced polymer - Stainless Steel and Black - (2023)
Average customer rating
4.4 out of 5
4.4
(869 Reviews)
Open Ratings Snapshot
Rating breakdown 869 reviews
5 Stars
581
4 Stars
162
3 Stars
72
2 Stars
28
1 Star
26
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Customer Reviews for Garmin - Refurbished Excellent - Venu 3 GPS Smartwatch 45 mm Fiber-reinforced polymer - Stainless Steel and Black - (2023)
Customer Rating
5 out of 5
5
Features
on September 16, 2025
Posted by: Cheyanne Jr
All the things I needed are in the watch and I love the ability ti change the watch face.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Venu3
on September 16, 2025
Posted by: Redhot
This is a Great Watch. I love it. It has everything I want to see at my fingertips.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Great
on September 15, 2025
Posted by: Darrell B M
This is way past my expectations. It functions fit right into my needs.
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Face changes not clear
on September 14, 2025
Posted by: Tjeh
Not clear on changing the face of the watch.
Not the cost but doing an update but it's updated already
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
great battery life
on September 13, 2025
Posted by: RoninG
I have had my Venu 3 for just less than a month now. I have been impressed with its features and especially its battery life. I haven't quite figured out eveything yet for example when I go waling in the morning it seems to be fairly accurate especially compared to what my previous fitbit sense said, However, when I mow the lawn or basically just go places by walking it doesn't seem to track as well. I still haven't figured out the sleep monitoring yet, there are times when i know I have been awake for periods of time at night and in the morning it says I wasn't awake at all. Overall I am still pleased with the watch and have no regrets that I got it to replace my fitbit.
Response from GarminBy Care, September 15, 2025
Your Garmin watch uses an internal accelerometer that tracks repetitive walking motions as steps, and there are certain activities that prevent your watch from accurately counting steps. In particular, if you're using a push mower to mow the lawn, your watch is unlikely to track many steps because your arm is not swinging. More on that here:
http://ms.spr.ly/6425slfIW

As for the sleep monitoring, you may need to adjust some settings in your account. In particular, your sleep window can have a big impact on sleep data. You can read about this feature here:
http://ms.spr.ly/6426slfIo

If you have any additional questions beyond that, please call 800-800-1020 to speak with a Support representative about these concerns in further detail.

*KC
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Good watch
on September 12, 2025
Posted by: think it through
I got the watch 2 weeks ago, and have worn it around the clock to check it out.
its a good watch, but there are some features that could be improved.
it seem the face could have been though through to make it more useable. I bought the watch for the monitor capabilities, but many of the features are so small, like the heart rate, and is covered up by the watch hands at time. I cannot get the heart rate to be a bigger display, and when I use the "heart rate" function, the display is larger, but still small, and will go dark so it cannot be a continuous monitor.
the watch has lots of features, but not all are easy to use, and the funtionality is interrupted by the watch itself. seems the software can be more intuitive and user friendly. the numbers on the face are weird, some turned upside down, which is hampered by all of the numbers being 2 digits, instead of just the 2 digit numbers [10, 11, 12].
it seems be an engineers notion of functionality, but is not really functional at all time.
and when I am riding my bike and the face goes dark, and I have to use my other hand to bring the face light on when riding. many of the features could have been more thoroughly thought through.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Many great tracking matrices
on September 12, 2025
Posted by: RS123
Was a longtime loyal Fitbit wearer. Difficult switching, but found the Venue 3 such an advancement in so many ways. I love the many features especially the sleep coaching and monitoring which has really helped me maintain a better sleep routine. I’m also looking forward to the Jet Lag feature for my trip to Thailand. Overall, I feel I made the best choice.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Great watch with great features.
on September 11, 2025
Posted by: Trishb51
I bought this watch a few weeks ago and I love it. It has great features and I wore it for 2 weeks before I had to charge it. I am selling my Apple Watch Ultra 2 it isn’t nearly as good.
Written by a customer while visiting Garmin
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