Customer reviews from Garmin
Garmin - Refurbished Excellent - Venu 3 GPS Smartwatch 45 mm Fiber-reinforced polymer - Stainless Steel and Black - (2023)
Average customer rating
4.4 out of 5
4.4
(869 Reviews)
Open Ratings Snapshot
Rating breakdown 869 reviews
5 Stars
581
4 Stars
162
3 Stars
72
2 Stars
28
1 Star
26
Best Buy Privacy Policy
Customer Reviews for Garmin - Refurbished Excellent - Venu 3 GPS Smartwatch 45 mm Fiber-reinforced polymer - Stainless Steel and Black - (2023)
Customer Rating
2 out of 5
2
I really want to like this watch, but...
on September 30, 2023
Posted by: tenacity2121
I've had this watch for a couple of weeks now and find it's just OK. My biggest problem is getting it to work effectively with Garmin Connect. I'm working my way through the troubleshooting checklist but it's painful. For example, I'm instructed to hold the watch face for a few seconds to get to the setup screen, but setup doesn't appear! Connecting to bluetooth takes such a looooooong time zzzzzz. The buttons on the watch aren't labeled as explained in the trouble shooting guide. It's all very painful.
Response from GarminBy Garmin Fitness, October 6, 2023
We are sorry to hear about your experience with the device and Garmin Connect app and would encourage you to reach out to our team for assistance. Thank you for posting a review.

Venu 3 Support:
https://support.garmin.com/en-US/?productID=873008&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Great fitness tracking!
on September 30, 2023
Posted by: Stretch23
I read the reviews which were very positive. However, I am more pleased with the features of the Venu 3 than I had even expected!
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
A million times better than the apple watch
on September 30, 2023
Posted by: Jom99
I love this watch! I work in EMS working 24 hour shifts. This watch is durable and perfect for battery life so I don’t have to take my watch off mid shift to charge it. The battery can last me up to a week before I have to charge it. The fitness/running features in this are top notch. The sleep analysis features have helped me to learn my sleeping patterns and how to improve my sleep. This watch is completely customizable.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Very accurate with a bunch of great features
on September 30, 2023
Posted by: Majid
Product has delivered on expectations. I really appreciate the ability to hold phone conversations through the watch.
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
This watch is loaded (could use more apps)
on September 29, 2023
Posted by: Jim B.
I lost my Fenix and needed a replacement, so I looked back at Garmin. I didn't need the tactical stuff anymore, however I do like my creature comforts and started needing more health related diagnostic tools. This watch has been amazing for that. Having the speaker on it is awesome for answering calls from the watch. I also got the BP cuff and between the two, there is not a vital I can't collect... except for temp (which I think is an odd feature to leave out.) Also, I would like to see a "my fitness pal" widget and a larger variety of apps.
This is a 5 star watch that, unfortunately, lacks some of the basic functionality of most smart watches. If you want an all around amazing health monitor and fitness watch with limited smart features, this is it.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
New to the game
on September 29, 2023
Posted by: Crazy8
Switching from Apple to Garmin is a little different and taking some adjusting. i do miss some features but I do not see myself
Going back to Apple.
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
4 star for a reason
on September 27, 2023
Posted by: Dave from Leeds
The watch itself is great and I love the new features as a previous Venu 2 owner. The step counter has been quirky for me. Especially starting the day it is notoriously bad at missing lots of steps. I have to usually restart it just to get it to be poor but then as the day goes on it gets better. Don’t expect the “nap” feature to work it doesn’t. Overall it is a good watch with flaws.
Response from GarminBy Garmin Fitness, October 6, 2023
Thank you for posting a review and we are sorry that you are having issues with the nap feature. Please reach out to our team so that we can get more details on the issue and assist you further.

Venu 3 Support:
https://support.garmin.com/en-US/?productID=873008&tab=topics

Nap FAQs:
https://support.garmin.com/en-US/?faq=2icqqZFq3YAX5K9VGU2CQ9&productID=873008&searchQuery=nap&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Light weight and nice new features
on September 27, 2023
Posted by: Bry93
I’ve had my new watch for three weeks now and it has made my fitness tracking as well as sleep tracking more insightful. I love the addition of the sleep coach as it helps you understand when you might need to rest a little more as well as this watch finally tracking naps it’s amazing. Of course getting a Garmin the battery is phenomenal. I only wish that eventually Garmin will release an LTE version of the Venu so I don’t have to have my phone with me to or near me to make and answer calls.
Written by a customer while visiting Garmin
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