Customer Reviews for Garmin - Refurbished Excellent - Venu 3 GPS Smartwatch 45 mm Fiber-reinforced polymer - Stainless Steel and Black - (2023)
Customer Rating
2
I really want to like this watch, but...
on September 30, 2023
Posted by: tenacity2121
I've had this watch for a couple of weeks now and find it's just OK. My biggest problem is getting it to work effectively with Garmin Connect. I'm working my way through the troubleshooting checklist but it's painful. For example, I'm instructed to hold the watch face for a few seconds to get to the setup screen, but setup doesn't appear! Connecting to bluetooth takes such a looooooong time zzzzzz. The buttons on the watch aren't labeled as explained in the trouble shooting guide. It's all very painful.
Response from GarminBy Garmin Fitness, October 6, 2023
We are sorry to hear about your experience with the device and Garmin Connect app and would encourage you to reach out to our team for assistance. Thank you for posting a review.
I love this watch! I work in EMS working 24 hour shifts. This watch is durable and perfect for battery life so I don’t have to take my watch off mid shift to charge it. The battery can last me up to a week before I have to charge it. The fitness/running features in this are top notch. The sleep analysis features have helped me to learn my sleeping patterns and how to improve my sleep. This watch is completely customizable.
I lost my Fenix and needed a replacement, so I looked back at Garmin. I didn't need the tactical stuff anymore, however I do like my creature comforts and started needing more health related diagnostic tools. This watch has been amazing for that. Having the speaker on it is awesome for answering calls from the watch. I also got the BP cuff and between the two, there is not a vital I can't collect... except for temp (which I think is an odd feature to leave out.) Also, I would like to see a "my fitness pal" widget and a larger variety of apps. This is a 5 star watch that, unfortunately, lacks some of the basic functionality of most smart watches. If you want an all around amazing health monitor and fitness watch with limited smart features, this is it.
The watch itself is great and I love the new features as a previous Venu 2 owner. The step counter has been quirky for me. Especially starting the day it is notoriously bad at missing lots of steps. I have to usually restart it just to get it to be poor but then as the day goes on it gets better. Don’t expect the “nap” feature to work it doesn’t. Overall it is a good watch with flaws.
Response from GarminBy Garmin Fitness, October 6, 2023
Thank you for posting a review and we are sorry that you are having issues with the nap feature. Please reach out to our team so that we can get more details on the issue and assist you further.
I’ve had my new watch for three weeks now and it has made my fitness tracking as well as sleep tracking more insightful. I love the addition of the sleep coach as it helps you understand when you might need to rest a little more as well as this watch finally tracking naps it’s amazing. Of course getting a Garmin the battery is phenomenal. I only wish that eventually Garmin will release an LTE version of the Venu so I don’t have to have my phone with me to or near me to make and answer calls.