Customer reviews from Samsung US
Samsung - Rugged Protective Cover Case for Galaxy S20 and S20 5G - Black
Average customer rating
3.3 out of 5
3.3
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
50%of customers recommend this product. 
(
3 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Rugged Protective Cover Case for Galaxy S20 and S20 5G - Black
Customer Rating
3 out of 5
3
Cheap stands and can't use PowerShare with.
on March 7, 2020
Posted by: Bryan
Expertise:Expert
Case seems rugged but the stands are super weak/cheap feeling like they will break soon. Also wireless PowerShare will NOT work with this case. I do understand cases can mess with wireless charging but this seems to be more because they put the hinges right where the coils are.
Before anyone thinks they will just remove the phone from the case when they want to use that feature I wouldn't either. The case is very hard/tight and and the two times I took my phone out of it I actually feared I'd bend/break the phone because how much force is required to remove the phone.
Overall if you want an OEM brand (which honestly in the past I've had poor luck with Samsung cases too) you can try this one, just don't get it for the stands or if you plan to wireless PowerShare ever
Also the case has a very slick feeling. This makes it easy to possibly drop. They did put what seems like silicon/rubber on the sides but it's simply too slick/smooth.
The entire back of the case is gloss also so fingerprints show very easy and it's slick in the back also.
FWIW I purchased the black version.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Overall Case
on June 10, 2020
Posted by: Anonymous
from Oxnard, CA
[This review was collected as part of a promotion.] the overcase is great and really love it however the kickstands are very weak and using the longer one it can't even hold the weight of the phone itself. wish samsung made a better kickstand design.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
High price for poor product
on March 23, 2020
Posted by: Luking4mor
from Washington,dc
Expertise:Intermediate
it definitely cost a lot for what you get, the stand comes out so easily that I ended up loosing it, you can't wireless charge.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Case
on March 8, 2020
Posted by: Warwar
from New jersey
Expertise:Expert
Bought this one and it is great! This is designed for extreme conditions
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect case for clumsy people like me
on March 14, 2020
Posted by: NYKFan80
I get distracted easily and I have a terrible habit of dropping my phone on surfaces that will break phones. The case does feel a little bit slippery in my hands but I am confident that if I dropped it, it will survive the impact. The kickstand with the multiple viewing angles is a nice bonus as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
More solid than last year's S10 case.
on March 23, 2020
Posted by: Silverbolt50
from San Diego, CA
Expertise:Expert
Just got it. Nice and snug. A bit harder to get on and off than the case for the S10. I don't rock a case in my day to day use, but when I want one on a use the rugged case. Anyway, I'm not thrilled about how much harder it is to remove this case and the kickstand is still not the best. It is just okay. This is just solid protection for the times when I want it. Last years case did that well. This year's case feels even stronger.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US