Customer reviews from kitchenaid.com
KitchenAid - Ultra Power 5-Speed Hand Mixer - Black Matte
Average customer rating
4.5
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
141
4 Stars
33
3 Stars
12
2 Stars
5
1 Star
5
89%of customers recommend this product.
(
157 out of
176)
Customer Reviews for KitchenAid - Ultra Power 5-Speed Hand Mixer - Black Matte
Customer Rating
2
Not powerful enough
on January 28, 2019
Posted by: Lau Lau
from Utah
Gender:Female
I am not a fancy cook. I bake cakes and mash potatoes with my hand mixer, and don’t feel this machine is up for the job. Potatoes still have clumps, and cake batter doesn’t get blended well enough. I have used it a handful of times Is the issue in the speed and wattage or the size of beaters? I am searching for something much better.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, January 29, 2019
Dear Lau Lau.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 5 Speed Hand Mixer. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 214865099 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 5 Speed Hand Mixer. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 214865099 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use
on February 4, 2019
Posted by: Michelle 0320
from Columbia, Mo
Gender:Female
[This review was collected as part of a promotion.] I bought this after by the stand mixer. Love the way they perform.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great hand mixer and light.
on February 6, 2019
Posted by: bob434
from Fishers, IN 46038
Gender:Male
[This review was collected as part of a promotion.] I just bought this and love it. Works very well and very quiet
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
needs more power
on February 12, 2019
Posted by: Kari59
from Indiana
Gender:Female
[This review was collected as part of a promotion.] I bought this about a month ago. This mixer quite only thing I wish it had more speeds/power. I was mixing mashed potatoes and I really like to whip them but the mixer doesn't have the power or a turbo boost I wish I would have noticed that before I purchased. Good for general mixing.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Streamlined
on February 12, 2019
Posted by: Cllulmer
Gender:Female
[This review was collected as part of a promotion.] Excellent brand, as always. Not too heavy, nice neutral color.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quality
on February 18, 2019
Posted by: kefall
from Minnesota
Gender:Male
[This review was collected as part of a promotion.] KitchenAid is a good company with quality products.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Beaters
on February 18, 2019
Posted by: Janw0428
from Florida
Gender:Female
[This review was collected as part of a promotion.] The beaters are too small. Not sure that they will hold up.
I would recommend this to a friend!
Response from kitchenaid.comBy saurbcl, KASA, February 21, 2019
Dear Janw0428,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 5 Speed Ultra Power Hand Mixer Beaters. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 215762757 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 5 Speed Ultra Power Hand Mixer Beaters. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 215762757 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Dependable brand
on February 21, 2019
Posted by: Bender3
from Lake city MN
Gender:Female
[This review was collected as part of a promotion.] I bought this a month ago, and am so happy with it. It works great. I have other kitchen aid appliances and am never disappointed with any of them. I feel I can count on my purchases if they are kitchen aids. It’s easy to operate, looks great and cleans up easily. Thank you for another great kitchen appliance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com