Customer reviews from lenovo.com
Lenovo - Urban Carrying Case (Sleeve) for 14" Notebook - Water Resistant, Drop Resistant, Scratch - Charcoal Gray
Average customer rating
4.6
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
108
4 Stars
22
3 Stars
11
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
98 out of
100)
Customer Reviews for Lenovo - Urban Carrying Case (Sleeve) for 14" Notebook - Water Resistant, Drop Resistant, Scratch - Charcoal Gray
Posted by: Navila Kawser
Verified Purchase:Yes
The bag said it's for 14" laptop. But inside there is more than 1 inch gap after putting your laptop. So, bag is not fit for 14" laptop.
Response from lenovo.comBy Poornima_Lenovo, January 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/ca/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/ca/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: WFraser
from Vancouver BC
Verified Purchase:Yes
(This review was collected as part of a promotion.) This case is the perfect minimalist case. good protection, looks good and the zippered pocket holds all the accessories i need for a meeting
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Koji
from Surrey, BC
Verified Purchase:Yes
(This review was collected as part of a promotion.) Great protective sleeve for the small laptop investment.
Written by a customer while visiting lenovo.com
Posted by: mrlucastubes
Verified Purchase:Yes
(This review was collected as part of a promotion.) Really good case, interior lining is so soft. perfect size for my x1 carbon gen 9
Written by a customer while visiting lenovo.com
Posted by: Édouard C
Verified Purchase:Yes
(This review was collected as part of a promotion.) Too big for my 14-inch laptop. It doesn't fit in my bag.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 11, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Sandra2099
Verified Purchase:Yes
(This review was collected as part of a promotion.) Thé case is exactly as described. It is roomy enough for mouse and charging cord without looking bulky.
Written by a customer while visiting lenovo.com
Posted by: Tanzie TL
from Toronto, ON
Verified Purchase:Yes
(This review was collected as part of a promotion.) The fit is good and it holds everything in the pouch. I’m happy with the quality and durability given how much I travel with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Familyman
from Toronto, Canada
Verified Purchase:Yes
(This review was collected as part of a promotion.) Appropriate size, reasonable amount of padding protection.
Case has usefull features like separate segment for other items + a handle.
Only just received the case, so we will have to see about durability, but initial assessment is that it seems quite well made. .
Case has usefull features like separate segment for other items + a handle.
Only just received the case, so we will have to see about durability, but initial assessment is that it seems quite well made. .
I would recommend this to a friend!
Written by a customer while visiting lenovo.com