Customer reviews from lg.com
LG - 2.0-Channel Compact Bluetooth Soundbar SKM1 - Black
Average customer rating
4.1
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
31
4 Stars
20
3 Stars
5
2 Stars
2
1 Star
5
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for LG - 2.0-Channel Compact Bluetooth Soundbar SKM1 - Black
Posted by: mn1965
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and it sounds good for small room.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Jayhu
from Orland Park, iL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Performs well, the sound is great, we don’t even notice the lack of bass
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: SK1 sound bar
from Pensacola,FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simple setup made installation fast and easy, very happy I made the purchase.The sound is so much better than the tv sound only.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Good sound, some compatibility issues
on November 8, 2022
Posted by: Phatfingers
from TN
I've owned an SK1 for 9 months. I watch streaming content exclusively. Most work well, but I have to switch from sound bar to TV speakers for one service (DW) because the soundbar suffers from short frequent audio gaps from that service that the TV speakers play without issue.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG soundbar. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Rari blaze
from Atlanta
Verified Purchase:Yes
I bought this sound bar for a friend and they enjoyed it very much.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fred Waibel
from Clarksboro, Nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it to improve sound quality of TV. I have a hearing problem and thought I could get tv sound on Bluetooth to my hearing aid. Doesn’t work that way.
Pros: ease of use
Quality
5
Features
4
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, February 6, 2023
We want to thank you for taking this time to communicate with us about your experience. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and we'll be happy to assist you. ^James.
Written by a customer while visiting lg.com
Posted by: bwh565
from Lexington, MI
Verified Purchase:Yes
I bought this 2 months ago and disappointed with the purchase. Voice and lip is out of sync, plus the remote controller needs to be very close to sound bar to function, anything more than a few feet renders it inoperable, even with fresh batteries. Instructions somewhat vague for setting up the remote, not user friendly (poor translation to English).
Quality
3
Features
2
Value
3
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 10, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com