Customer reviews from lg.com
LG - 2.0-Channel Compact Bluetooth Soundbar SKM1 - Black
Average customer rating
4.1
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
31
4 Stars
20
3 Stars
5
2 Stars
2
1 Star
5
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for LG - 2.0-Channel Compact Bluetooth Soundbar SKM1 - Black
Customer Rating
5
Great compact 2.0 soundbar!
on November 21, 2018
Posted by: WheelinDealin
from San Diego, CA
[This review was collected as part of a promotion.] Purchased this as a gift for my mother who wanted better sound from her TV. Before giving it I decided to test it out via Bluetooth to assess the sound quality. This soundbar sounds great. Very loud clear tones with good differential between the highs and lows. It also puts out a good amount of bass for not having a separate sub-woofer. If you want thumping bass you should probably get a soundbar with a sub-woofer, but for someone who just wants louder better sound out of their TV without taking up a lot of space this LG 2.0 soundbar is a real winner. Syncing via Bluetooth to my Windows 10 PC was simple and easy
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: palynn
from Detroit, MI
Verified Purchase:Yes
There is little information as to how to hook up in the box. Called LG for assistance and they transfreed me to Samsun the maker of my TV. I would not recommend this to anyone. The last sound bar I had was no problem to hook up and get working. Last advice LG gave me was to return the sound bar to store from which purchased. Poor customer service on all levels from LG.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, November 6, 2019
We apologize that this experience has been less than ideal. We would love the opportunity to turn this experience into a positive one. If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ and our specialists will be happy to look into it. ^CP
Written by a customer while visiting lg.com
Posted by: Takenconsumer
from Portland, Oregon
Verified Purchase:Yes
I purchased this sound bar on January 14th and hooked it up to my TV on the 16th. It worked for three weeks and then the sound turned distorted, like people were talking underwater. Not worth two cents in my opinion. Not the quality I expected from an LG product.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 19, 2020
Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Again, we apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
It’s OK
on October 10, 2024
Posted by: SqueKy69
from Pennsylvania
The sound bar is nice but it doesn’t seem to be the sound I expected. Can’t use the remote to increase or decrease sound
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Camper01
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for better sound in my RV camper. Movies and tv shows sound a lot better.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Decent quality
on May 5, 2024
Posted by: Chris102948
from Ohio
[This review was collected as part of a promotion.] The sound is ok but it doesn’t turn on automatically with the tv. Is this possible??
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Simple to install
on December 29, 2019
Posted by: Stephaniecrate
from Windber, pa
Sounded great, simple to install... After one hour it began to crackle and now it doesn't put out any sound at all. I'm so disappointed and we'll be returning this product for a refund.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, January 2, 2020
That's not good! We're sorry to see that you've run into these issues with your audio system. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: FAR26
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a gift. Works great with a TV in home office.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com